Code 10 Error - USB Mass Storage Drive

[littlebitch100]

When I plug in the USB Mass Storage Drive into my USB port it finds the hardware and installs drivers for it but will not detect it in MY Computer. Also when I go to Device Manager and check the properties it shows that there is a Code 10 Error. I can't mess with the resources and was wondering if there was a patch out there for this. If anyone knows the answer to this I'd appreciate your help.

[TripleRLtd]

When I plug in the USB Mass Storage Drive into my USB port it finds the hardware and installs drivers for it but will not detect it in MY Computer. Also when I go to Device Manager and check the properties it shows that there is a Code 10 Error. I can't mess with the resources and was wondering if there was a patch out there for this. If anyone knows the answer to this I'd appreciate your help.

Welcome to Windrivers littlebitch100.
...no comment on that.
Anyway, give us an idea on what hardware you have :PC make and brand of USB storage device.
External HDD or what.
XP sp1 should be installed for any USB 2.0 devices.
Is this what it is.
Once everything is up to speed, once you install the USB drive it is as you have seen installed automatically.
If it is an extenal drive and has never been initialized, you will need to do that in the Disk Management MMC, and then set it up with a drive letter.
So what in fact are we dealing with here and do you have USB 2.0 and XP service pack 1 installed?

[NooNoo]

Sounds like you have a problem with the USB controller and hub.. Is it showing up in device manager? What windows are we talking here?

Is the machine a brand name like compaq or hp? If so which exact model please?

[JeffO93]

Try:
- updating your motherboard chipset drivers
- update your BIOS

If the first one works, no need to try the second.

[meetchanakya]

Sounds like you have a problem with the USB controller and hub.. Is it showing up in device manager? What windows are we talking here?

Is the machine a brand name like compaq or hp? If so which exact model please?

I have a Compac Presario X1000 series laptop which too cannot recognize my IOmega 80 GB External USB/Firewire HDD. The device driver fails with Error 10. Any idea how this can be fixed?

[JeffO93]

What's your OS?
In addition to my previous suggestions, you can try installing Windows updates.

Microsoft's pages often hit it on the mark, but sometimes are significantly off. They simply say to get the latest service pack.

Here's a USB site:
http://www.usbman.com/Guides/Error%2...0Explained.htm

This error can also, apparently, be caused by plugging a a USB2 device into a USB 1.2 port.
Marketing has destroyed much of the faith in USB2 because they are hyping USB2.0 full-speed and USB2.0 hi-speed. One is actually USB1.2 as wrapped in the USB2.0 specification which, like a rose by any other color, is still slow USB1.2.
Forget about backward-compatible. Supposed-to-be doesn't seem to pan out.
(Also, USB2.0 at the alleged 480Mbps is much slower than Firewire at 400Mbps.) The USB specification and implementation is a mess. It usually works, and it sure beats the "dark ages" of floppy disks and serial cables!
Make certain you're plugged into a USB2.0 port with USB2.0 devices. A USB1.2 keyboard with a builtin hub will only dish out USB1.2, even if you plug the keyboard into a USB 2.0 port.
Also, only adapter-powered hubs will dish out USB2.0 power.

[meetchanakya]

What's your OS?
In addition to my previous suggestions, you can try installing Windows updates.

Microsoft's pages often hit it on the mark, but sometimes are significantly off. They simply say to get the latest service pack.

Here's a USB site:
http://www.usbman.com/Guides/Error%2...0Explained.htm

This error can also, apparently, be caused by plugging a a USB2 device into a USB 1.2 port.
Marketing has destroyed much of the faith in USB2 because they are hyping USB2.0 full-speed and USB2.0 hi-speed. One is actually USB1.2 as wrapped in the USB2.0 specification which, like a rose by any other color, is still slow USB1.2.
Forget about backward-compatible. Supposed-to-be doesn't seem to pan out.
(Also, USB2.0 at the alleged 480Mbps is much slower than Firewire at 400Mbps.) The USB specification and implementation is a mess. It usually works, and it sure beats the "dark ages" of floppy disks and serial cables!
Make certain you're plugged into a USB2.0 port with USB2.0 devices. A USB1.2 keyboard with a builtin hub will only dish out USB1.2, even if you plug the keyboard into a USB 2.0 port.
Also, only adapter-powered hubs will dish out USB2.0 power.

Hey Jeff,

First off, thanks for your reply.

The things I've done are:

1. Got the latest updates from Compaq (including BIOS) for my X1000.
2. Uptodate on my Windows updates. (I Have XP Pro with SP1)
3. Even tried some software I found on the iOmega website!

No avail yet ... still get Error 10. BTW, the site you pointed to says

"The information in this article applies to:

* Microsoft Windows 95
* Microsoft Windows 98
* Microsoft Windows 2000 Advanced Server
* Microsoft Windows 2000 Data Center Server
* Microsoft Windows 2000 Professional
* Microsoft Windows 2000 Server"

This still valid for XP Pro?

Yes I know USB Spec and Implementations are a mess, I contrubuted to it in the early stages of my career ;-)

Are there any other leads I can work on?

Thanks,
Swami

[sk1tz0]

[FONT=Impact] ok i need some help i'm getting a code 10 i uninstalled it then rebooted and it still didn't work, i don't know if my USB Ports are fried or what, but is there anything i can do to where it will work for me

[NooNoo]

sk1tz0 Welcome to Windrivers

Need a bit more info from you

What motherboard?
What Windows?
What device?
Is it the onboard usb or a card?

[Youssef]

I have similar but different.....I have

older asus p2bf w/pIII600
576 ram
SB live value
usb 1.0 w4xhub, ati remote wonder and HP printer
Ati all in wonder 7500 64meg
SCSI 2940 UW w/2x 18gb cheetahs, tosh cd-rom, zip 100
IDE maxtor 13, 12, IBM deathstar 40, Yamaha 20x writer
USB 2.0 ALI 2xport pci W/maxtor 120

The Max 120 powers up autoplays, window opens and I can access the drive.... Then it just stops accessing totally and dissappears from "My Computer". Power it off / on then works again....then it stops again....it can run fine for 20 sec or serveral hours. Sometimes it will "bing-gong" then re-init all by it's self, "bing-bong" again. I had a plex writer 712a in a 2.0 case and the drive functioned fine as far as the interface until the drive stopped reading DVD's, but continued to read CD's fine...

[confus-ed]

I have similar but different.....I have

..dissappears from "My Computer". Power it off / on then works again....then it stops again....it can run fine for 20 sec or serveral hours. Sometimes it will "bing-gong" then re-init all by it's self, "bing-bong" again...

Welcome to WD forums Youssef so that says to me usb drivers &/or irq isuues.

You've got 'extra complicated' in your setup as you've got scsi busses & an internal zip ? This might be hard to fix - if at all (internal zip drives are a PITA!)

We need details of the motherboard please to advise specifically..

[Youssef]

Welcome to WD forums Youssef so that says to me usb drivers &/or irq isuues.

You've got 'extra complicated' in your setup as you've got scsi busses & an internal zip ? This might be hard to fix - if at all (internal zip drives are a PITA!)

We need details of the motherboard please to advise specifically..

Well the MB is Asus p2bf with latest avail bios, I also have availo a beta bios... this bios is VERY old, the MB won't even take over a 40gb drive that is why the USB 2.0 for the max 120gb. I could remove the internal zip if you think it would help, It is scsi.

[confus-ed]

Well the MB is Asus p2bf with latest avail bios, I also have availo a beta bios... this bios is VERY old ..

Ooops sorry indeed you specified motherboard, but you managed to answer my supplementary anyway - latest bios gives us best shot !

However the rest of your answer makes me ask why you aren't using an additional pci ide controller card to do things ?

As to your zip drive, which is apparently scsi (IDE ones are the worst due to dma issues) - own controller or plugged to your 2940 ?