Cd Drive/Dvd Drive missing from "my computer"
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Thread: Cd Drive/Dvd Drive missing from "my computer"

  1. #1
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    Cd Drive/Dvd Drive missing from "my computer"

    hi my two drives are missing from my computer but both are recognised when I start the computer up, I’ve tried the Microsoft recommendations but when I went to the place in the registry there were no upper and lower filters, I’ve tried everything, the drives aren’t in device manager and I’ve tried to add new hardware but to no avail. I've also tried to download the drivers but they don’t recognise the drive either...

    Help!

    Dan

  2. #2
    Registered User LaSERCHiPs's Avatar
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    Quote Originally Posted by Leyton123
    hi my two drives are missing from my computer but both are recognised when I start the computer up, I’ve tried the Microsoft recommendations but when I went to the place in the registry there were no upper and lower filters, I’ve tried everything, the drives aren’t in device manager and I’ve tried to add new hardware but to no avail. I've also tried to download the drivers but they don’t recognise the drive either...

    Help!

    Dan
    OKAY SLOW DOWN...

    What OS are you using?
    Do they detect in BIOS?
    Do they appear in the white box before the splash screen appears?
    Can you get to them at a DOS PROMPT?
    Are they connected properly?...no lose cables
    Do the open and close?
    "GOOD 2 GO"

  3. #3
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    thanks for the reply!

    What OS are you using? window xp
    Do they detect in BIOS? yes
    Do they appear in the white box before the splash screen appears? white box?
    Can you get to them at a DOS PROMPT? i wouldnt know how but probably
    Are they connected properly?...no lose cables: yes
    Do the open and close? yes

  4. #4
    Registered User geoscomp's Avatar
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    Do both the primary and secondary ide channels show up in device manager without any yellow marks?
    Computer Rescue Service

    "those who do not remember history are condemned to repeat it."

  5. #5
    Registered User Budd's Avatar
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    if the ide channels appear ok, check the boot record for a virus
    take care and tempt not the fates

  6. #6
    Registered User LaSERCHiPs's Avatar
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    Disconnect one of the drives... lets just work with one device

    What you can do or check....

    Replace IDE Cable

    Check in the Device Manager for the IDE ATA Contollers
    Do you see any Black & Yellow "!" marks?

    Check the resources tab on each IDE controller make sure there's no conflicts

    Run a virus scan with latest DAT files

    Uninstall any CD writing software

    Do you have any Black & Yellow "!" marks? listed in device manager?

    Use last known good configuration when booting up
    press F8 before Splash Screen
    "GOOD 2 GO"

  7. #7
    Geezer confus-ed's Avatar
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    Man alive this is hard work ... test the flipping thing works by booting from it with your windows cd

    Go back & read that MS kb about upper & lower filters ... many times you are required to add keys .... absolutely no extra drivers required for any cd in xp.

  8. #8
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    Quote Originally Posted by confus-ed
    Man alive this is hard work ... test the flipping thing works by booting from it with your windows cd

    Go back & read that MS kb about upper & lower filters ... many times you are required to add keys .... absolutely no extra drivers required for any cd in xp.

    hey could you explain that more clearly?

  9. #9
    Driver Terrier NooNoo's Avatar
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    The drivers that run your hard drives run your cd/dvd drives as they are IDE devices. Did you follow this mskb? to the letter? Yes I know it says easy cd and you may not have had easy cd, but other things can cause these symptoms, just that easy cd is the biggest culprit!
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

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