combo card crahed my pc

[glennjamen]

My previous firewire card worked fine, but in an effort to expand my peripheral capacity (only two usb ports initially) without buying a new computer, I have tried two different USB/1394 combo cards; everytime I try to transfer video from my camera to the pc, the computer immediately reboots.

I wonder if I my motherboard won't support the combo, or if I need to update drivers, bios, etc. Any help would be much appreciated.

Glenn...

[hudsonsmith]

Welcome to windrivers glenn. I've sworn off mindreading for the rest of the month, so do you think you could help us out with a little more info? Make/model of computer, motherboard, usb card, camera, operating system, service pack, etc. Any yellow ! or ? in device manager?

[glennjamen]

Yeah, I realized this afternoon that I should have left more details.

Operating System:Windows XP Home Edition Service Pack 1 (build 2600) System Model: Compaq Presario 4090US 470016-303 W21CDBCB
System Serial Number: 2H16JLD1S4SZ
Processor: 900 megahertz AMD Duron, 128 kilobyte primary memory cache,
64 kilobyte secondary memory cache
Main Circuit Board: Compaq 0708h
Bus Clock: 100 megahertz
BIOS: Compaq 786K3 03/28/2002
Drives: 120.03 GB Usable Hard Drive Capacity 53.11 GB Free Space
PIONEER DVD-RW DVR-106D [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Installed Memory: Slot 'DIMM1' has 128 MB, Slot 'DIMM2' has 256,
Slot 'DIMM3' has 256 MB
Display: Compaq FS740 (monitor), RADEON 7200 SERIES (video card)
Bus Adapters: NEC PCI to USB Enhanced Host Controller (B1)
NEC PCI to USB Open Host Controller
NEC PCI to USB Open Host Controller
VIA Rev 5 or later USB Universal Host Controller
VIA Rev 5 or later USB Universal Host Controller
Communications: VIA OHCI Compliant IEEE 1394 Host Controller
Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)
Other Devices: USB Root Hub
Patin Couffin engine
HID-compliant consumer control device
HID-compliant device

No ! or ? in device manager
Camera is JVC GR-DVL820U (a minidv camera)
Not sure the brand of the current combo card, the first one I believe was an I/O Flex.

Sorry if the detail is over kill or if I left out any vital minutia, and many thanks for your help.

[hudsonsmith]

I'll warn you now - compaqs and nec usb2 cards don't seem to live well together.
I would start off by installing the via chipset drivers: http://www.viaarena.com/default.aspx?PageID=2
Don't know if this is newer than what you've got, but here are the drivers for your camera: http://www.jvc.com/custrel/software_files/720.exe

Take a read of these as well:
http://forums.windrivers.com/showpos...0&postcount=29
http://forums.windrivers.com/showpos...26&postcount=6

[glennjamen]

I'll warn you now - compaqs and nec usb2 cards don't seem to live well together.
I would start off by installing the via chipset drivers: http://www.viaarena.com/default.aspx?PageID=2
Don't know if this is newer than what you've got, but here are the drivers for your camera: http://www.jvc.com/custrel/software_files/720.exe

Take a read of these as well:
http://forums.windrivers.com/showpos...0&postcount=29
http://forums.windrivers.com/showpos...26&postcount=6

Thanks again for looking into this for me. Those forum articles have sparked a thought for me:

The problem isn't in capturing video with the usb, it is with capturing video with the firewire component of the card. I don't seem to be having a problem with the USB ports on the card. Recardless of that fact, could the USB 2.0 still be "disagreeing" with my system? Should I configure it from USB 2.0 to 1.1? If so, how would I go about doing that.

Glenn

[hudsonsmith]

If the usb ports are working, then I doubt they are disagreeing with your system. In any case, a 2.0 port can't be configured as 1.1.

There's not much that can be done for firewire, as the drivers are native to windows. Can you transfer video using usb2?