Word 2003 - Visual Basic Run-Time Error '91'

**sam7557797** · March 11th, 2004, 01:16 PM

Hello,

Have you experienced and resolved or can you suggest resolution steps for:

Microsoft Visual Basic
Run-time error '91':
Object variable or With block variable not set

The above error window appears when (newly installed) Word 2003 is closed. Normal.dot has been deleted, but no change. It occurs with previously created docs, new docs and simply opening and closing Word.

This is an XP system upgraded from ME. No prior Word installation, only MS Works. (i.e. ME upgraded to XP with a clean install of Word 2003)

AVG Antivirus (free) is up to date as is ZoneAlarm (free).

Thanks!

SAM

**NooNoo** · March 11th, 2004, 02:32 PM

Have you done the windows updates? And the office updates? or it could be the runtime installer files

**sam7557797** · March 11th, 2004, 03:51 PM

Thanks Noo Noo!

Windows Update was run 3 weeks ago. I've asked him to run it again and do your other suggestions. Will let you know...

Somehow, I just "Noo" you were going to be the first responder! Thanks!

**sam7557797** · March 12th, 2004, 09:17 AM

Windows updated. Office updated. VB runtime reinstalled. No joy...

Any other suggestions?

Thanks,
SAM

**NooNoo** · March 12th, 2004, 10:06 AM

If you open word without opening a document, and close it without typing anything, does it still give you that error?

**sam7557797** · March 12th, 2004, 11:05 AM

If you mean starting it and closing it without typing anything or saving the blank document created by default by normal.dot, (i.e. open Word, close Word) then, yes, it does still produce the error.

Thanks for the help, Noo Noo.
SAM

**DocPC** · March 12th, 2004, 11:12 AM

So try deleting the normal.dot...

**sam7557797** · March 12th, 2004, 11:13 AM

Normal.dot has already been deleted.

**sam7557797** · March 15th, 2004, 08:29 AM

The error is not causing the user a loss of usability. I've recommended he accept it as a quirk of his system, unless he wants to go through extensive troubleshooting.

Thanks for all the suggestions!

Kind regards,
SAM

**NooNoo** · March 15th, 2004, 12:07 PM

I think this might be something to do with works underneath the office installation. Have you tried uninstalling it completely using ms office cleanup utility and reinstalling after a reboot?

**sam7557797** · March 15th, 2004, 01:19 PM

I'll try that if he wants me to visit his home. So far, we've been doing this via email and phone. I think this might go a little above his skill set. However, I was not aware of this utility; it looks kinda nifty. I'll add it to my "eraser" toolbox.

Thanks again, Noo!

**woolleybear39** · September 8th, 2004, 02:35 PM

Hello sam, I have discovered this forum while trying to solve this same problem. Have you managed to solve it? I too have tried reinstalling office but with no luck.
thanks Woolleybear39

Originally Posted by sam7557797

Hello,

Have you experienced and resolved or can you suggest resolution steps for:

Microsoft Visual Basic
Run-time error '91':
Object variable or With block variable not set

The above error window appears when (newly installed) Word 2003 is closed. Normal.dot has been deleted, but no change. It occurs with previously created docs, new docs and simply opening and closing Word.

This is an XP system upgraded from ME. No prior Word installation, only MS Works. (i.e. ME upgraded to XP with a clean install of Word 2003)

AVG Antivirus (free) is up to date as is ZoneAlarm (free).

Thanks!

SAM