Toshiba 470CDT BIOS Has No Update

[modi]

My Toshiba Satellite Pro 470CDT BIOS v6.90 is five years old and has no Update. Are there other BIOS that are compatible my PC ?

[hudsonsmith]

Why do you want to update your bios? Are you having some difficulty that you believe a bios update will solve? As its a laptop, I assume you are not trying to add hardware. Since the technology (P200) is mature and hasn't changed, there is no particular reason for a bios update to have been released.

[modi]

The reason for BIOS update has been recommended by someone in this forum because the Digital Camera when plugged into USB it won't work. I've spent the last four weeks installing/unstalling drivers/software, clean install windows 2000 Pro again and again to no avail. no stone has been left unturned otherwise I would have given up, but What makes me persistant is, the Camera/UBS was working perfectly before I reinstalled windows. What is it that must have changed hardware system preventing Digital Camera/USB working? this is troubling because all drivers have been properly installed and I can't see any reason why this time USB just doe'nt want to work.

Why do you want to update your bios? Are you having some difficulty that you believe a bios update will solve? As its a laptop, I assume you are not trying to add hardware. Since the technology (P200) is mature and hasn't changed, there is no particular reason for a bios update to have been released.

[hudsonsmith]

The reason for BIOS update has been recommended by someone in this forum because the Digital Camera when plugged into USB it won't work. I've spent the last four weeks installing/unstalling drivers/software, clean install windows 2000 Pro again and again to no avail. no stone has been left unturned otherwise I would have given up, but What makes me persistant is, the Camera/UBS was working perfectly before I reinstalled windows. What is it that must have changed hardware system preventing Digital Camera/USB working? this is troubling because all drivers have been properly installed and I can't see any reason why this time USB just doe'nt want to work.

Can you provide some additional information:
1. Does the usb port work with other devices and only the camera doesn't work, or does it not work at all?
2. In device manager, do you have any yellow question marks or exclamation marks?
3. If you open the System Information plugin (C:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe), under Hardware Resources what does it show under Conflicts/Sharing and Forced Hardware?
4. What devices do you have listed under USB Controllers? There should be two, one being the USB Root Hub and the other being the Host Controller. What is the name of the host controller? If you open the properties for the host controller, what does it show on the resources tab under resource settings and conflicting device list?
5. What kind of digital camera and what type of storage (CF, SD, Memory Stick, etc.)? If memory stick, have you installed the sony driver? When you say the camera won't work, do you receive any type of message?
6. Do you have any cards installed?
My thought is this - due to the age of the computer, it is not acpi compliant. If you have a lot of hardware installed, you are likely to run into resource allocation/sharing difficulties.

[modi]

The camera is (Muse velo 36000 Digital Camera- No mem card type SD). As to the Computer there are no hardware/device conflicts.

At times i get the following error when the camera pc setting in camera is turned on and plugged to Laptop:
"An unknown device has exceeded the current limits of it's hub port .
Recommendations:
Disconnect the device and then click 'Reset' to re-enable the port. If you click 'close' a reboot will be required".

To assist you identify the problem here is system information:

System Information report written at: 03/25/2004 08:51:24 PM
[System Information]

[ Following are sub-categories of this main category ]

[System Summary]

Item Value
OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Service Pack 2 Build 2195
OS Manufacturer Microsoft Corporation
System Name WINSTON
System Manufacturer TOSHIBA
System Model SATLLITE480
System Type X86-based PC
Processor x86 Family 5 Model 8 Stepping 1 GenuineIntel ~200 Mhz
BIOS Version 470CDT v6.90 TOSHIBA
Windows Directory C:\WINNT
System Directory C:\WINNT\System32
Boot Device \Device\Harddisk0\Partition1
Locale United States
User Name Hudson\Administrator
Total Physical Memory 65,204 KB
Available Physical Memory 7,932 KB
Total Virtual Memory 215,396 KB
Available Virtual Memory 85,900 KB
Page File Space 150,192 KB
Page File C:\pagefile.sys

[Hardware Resources]

[ Following are sub-categories of this main category ]

[Conflicts/Sharing]

Resource Device
IRQ 11 Toshiba ToPIC97 CardBus Controller
IRQ 11 Toshiba ToPIC97 CardBus Controller
IRQ 11 NEC PCI to USB Open Host Controller

[DMA]

Channel Device Status
4 Direct memory access controller OK
3 ECP Printer Port (LPT1) OK
2 Standard floppy disk controller OK
1 YAMAHA OPL3-SAx WDM Driver OK
0 YAMAHA OPL3-SAx WDM Driver OK

[Forced Hardware]

Device PNP Device ID
No Forced Hardware

[I/O]

Address Range Device Status
0x0022-0x003F PCI bus OK
0x0044-0x0047 PCI bus OK
0x004C-0x006F PCI bus OK
0x0072-0x007F PCI bus OK
0x0090-0x0091 PCI bus OK
0x0093-0x009F PCI bus OK
0x00A2-0x00BF PCI bus OK
0x00E0-0x00EF PCI bus OK
0x00E0-0x00EF Motherboard resources OK
0x0100-0x0CF7 PCI bus OK
0x0100-0x0CF7 Motherboard resources OK
0x0D00-0xFFFF PCI bus OK
0x0A79-0x0A79 ISAPNP Read Data Port OK
0x0279-0x0279 ISAPNP Read Data Port OK
0x0274-0x0277 ISAPNP Read Data Port OK
0xFE00-0xFEFF Toshiba ToPIC97 CardBus Controller OK
0xFD00-0xFDFF Toshiba ToPIC97 CardBus Controller OK
0xFFFE-0xFFFF Toshiba ToPIC97 CardBus Controller OK
0x02F8-0x02FF Standard PCMCIA Card Modem OK
0xFC00-0xFCFF Toshiba ToPIC97 CardBus Controller OK
0xFB00-0xFBFF Toshiba ToPIC97 CardBus Controller OK
0x03E0-0x03E1 Toshiba ToPIC97 CardBus Controller OK
0x03B0-0x03BB Chips And Technologies 65555 OK
0x03C0-0x03CF Chips And Technologies 65555 OK
0x03D0-0x03D3 Chips And Technologies 65555 OK
0x03D4-0x03D5 Chips And Technologies 65555 OK
0x03D6-0x03D7 Chips And Technologies 65555 OK
0x03D8-0x03DF Chips And Technologies 65555 OK
0x0020-0x0021 Programmable interrupt controller OK
0x00A0-0x00A1 Programmable interrupt controller OK
0x0040-0x0043 System timer OK
0x0000-0x000F Direct memory access controller OK
0x0081-0x0083 Direct memory access controller OK
0x0087-0x0087 Direct memory access controller OK
0x0089-0x008B Direct memory access controller OK
0x008F-0x008F Direct memory access controller OK
0x00C0-0x00DF Direct memory access controller OK
0x0060-0x0060 PC/AT Enhanced PS/2 Keyboard (101/102-Key) OK
0x0064-0x0064 PC/AT Enhanced PS/2 Keyboard (101/102-Key) OK
0x0378-0x037A ECP Printer Port (LPT1) OK
0x0778-0x077A ECP Printer Port (LPT1) OK
0x03F8-0x03FF Communications Port (COM1) OK
0x01F0-0x01F7 Standard IDE/ESDI Hard Disk Controller OK
0x03F6-0x03F6 Standard IDE/ESDI Hard Disk Controller OK
0x0170-0x0177 Standard IDE/ESDI Hard Disk Controller OK
0x0376-0x0376 Standard IDE/ESDI Hard Disk Controller OK
0x03F2-0x03F5 Standard floppy disk controller OK
0x03F7-0x03F7 Standard floppy disk controller OK
0x0061-0x0061 System speaker OK
0x0070-0x0071 System CMOS/real time clock OK
0x0080-0x0080 Motherboard resources OK
0x0084-0x0086 Motherboard resources OK
0x0088-0x0088 Motherboard resources OK
0x008C-0x008E Motherboard resources OK
0x00B0-0x00B2 Motherboard resources OK
0x0024-0x0025 Motherboard resources OK
0x002E-0x002F Motherboard resources OK
0x1882-0x1885 Motherboard resources OK
0x1888-0x188D Motherboard resources OK
0x0480-0x048F Motherboard resources OK
0x0CF8-0x0CFF Motherboard resources OK
0x04D0-0x04D1 Motherboard resources OK
0x010E-0x010E Motherboard resources OK
0x00F0-0x00FF Numeric data processor OK
0x0220-0x022F YAMAHA OPL3-SAx WDM Driver OK
0x0530-0x0537 YAMAHA OPL3-SAx WDM Driver OK
0x0388-0x038B YAMAHA OPL3-SAx WDM Driver OK
0x0330-0x0331 YAMAHA OPL3-SAx WDM Driver OK
0x0370-0x0371 YAMAHA OPL3-SAx WDM Driver OK

[IRQs]

IRQ Number Device
11 Toshiba ToPIC97 CardBus Controller
11 Toshiba ToPIC97 CardBus Controller
11 NEC PCI to USB Open Host Controller
3 Standard PCMCIA Card Modem
1 PC/AT Enhanced PS/2 Keyboard (101/102-Key)
4 Communications Port (COM1)
14 Standard IDE/ESDI Hard Disk Controller
15 Standard IDE/ESDI Hard Disk Controller
6 Standard floppy disk controller
8 System CMOS/real time clock
13 Numeric data processor
12 Microsoft PS/2 Mouse
5 YAMAHA OPL3-SAx WDM Driver


[Infrared]

Item Value
Name Toshiba FIR Port Type-U

[Input]

[ Following are sub-categories of this main category ]

[Keyboard]

Item Value
Description PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Name Enhanced (101- or 102-key)
Layout 00000409
PNP Device ID ROOT\*PNP030B\1_0_22_0_32_0
NumberOfFunctionKeys 12


[Pointing Device]

Item Value
Hardware Type Microsoft PS/2 Mouse
Number of Buttons 2
Status OK
PNP Device ID ROOT\*PNP0F03\1_0_21_0_31_0
Power Management Supported False
Double Click Threshold 6
Handedness Right Handed Operation


[WinSock]

Item Value
File c:\winnt\system32\winsock.dll
Version 3.10
Size 2.80 KB (2,864 bytes)

File c:\winnt\system32\wsock32.dll
Version 5.00.2195.2871
Size 21.27 KB (21,776 bytes)


[Ports]

[ Following are sub-categories of this main category ]

[Serial]

Item Value
Name COM1
Status OK
PNP Device ID ROOT\*PNP0501\PNPBIOS_14
Maximum Input Buffer Size 0
Maximum Output Buffer Size False
Settable Baud Rate True
Settable Data Bits True
Settable Flow Control True
Settable Parity True
Settable Parity Check True
Settable Stop Bits True
Settable RLSD True
Supports RLSD True
Supports 16 Bit Mode False
Supports Special Characters False
Baud Rate 9600
Bits/Byte 8
Stop Bits 1
Parity None
Busy 0
Abort Read/Write on Error 0
Binary Mode Enabled -1
Continue XMit on XOff 0
CTS Outflow Control 0
Discard NULL Bytes 0
DSR Outflow Control 0
DSR Sensitivity 0
DTR Flow Control Type Enable
EOF Character 0
Error Replace Character 0
Error Replacement Enabled 0
Event Character 0
Parity Check Enabled 0
RTS Flow Control Type Enable
XOff Character 19
XOffXMit Threshold 512
XOn Character 17
XOnXMit Threshold 2048
XOnXOff InFlow Control 0
XOnXOff OutFlow Control 0
IRQ Number 4
I/O Port 0x03F8-0x03FF
Driver c:\winnt\system32\drivers\serial.sys (62416, 5.00.2195.2780)

Name COM3
Status OK
PNP Device ID PCMCIA\D-LINK-DM-560_V.90_56K_FAX+MODEM-4CFD\1
Maximum Input Buffer Size 0
Maximum Output Buffer Size False
Settable Baud Rate True
Settable Data Bits True
Settable Flow Control True
Settable Parity True
Settable Parity Check True
Settable Stop Bits True
Settable RLSD True
Supports RLSD True
Supports 16 Bit Mode False
Supports Special Characters False
Baud Rate 9600
Bits/Byte 8
Stop Bits 1
Parity None
Busy 0
Abort Read/Write on Error 0
Binary Mode Enabled -1
Continue XMit on XOff 0
CTS Outflow Control 0
Discard NULL Bytes 0
DSR Outflow Control 0
DSR Sensitivity 0
DTR Flow Control Type Enable
EOF Character 0
Error Replace Character 0
Error Replacement Enabled 0
Event Character 0
Parity Check Enabled 0
RTS Flow Control Type Enable
XOff Character 19
XOffXMit Threshold 512
XOn Character 17
XOnXMit Threshold 2048
XOnXOff InFlow Control 0
XOnXOff OutFlow Control 0
IRQ Number 3
I/O Port 0x02F8-0x02FF


[Parallel]

Item Value
Name LPT1
PNP Device ID ROOT\*PNP0401\PNPBIOS_16


[Storage]

[ Following are sub-categories of this main category ]

[Drives]


[SCSI]

Item Value
No SCSI information

[Printing]

Name Port Name Server Name
Lexmark Z600 Series USB001 Not Available
Fax MSFAX: Not Available

[Problem Devices]

Device PNP Device ID Error Code
NT Apm/Legacy Interface Node ROOT\NTAPM\0000 22
Toshiba FIR Port Type-U ROOT\*TOS7009\PNPBIOS_22 29

[USB]

Device PNP Device ID
NEC PCI to USB Open Host Controller PCI\VEN_1033&DEV_0035&SUBSYS_00011179&REV_02\2&EBB567F&0&58
USB Root Hub USB\ROOT_HUB\3&24FE19D7&1

[Software Environment]

[ Following are sub-categories of this main category ]

[Drivers]

Name Description File Type Started Start Mode State Status Error Control Accept Pause Accept Stop

usbhub Microsoft USB Standard Hub Driver c:\winnt\system32\drivers\usbhub.sys Kernel Driver True Manual Running OK Normal False True
usbprint Microsoft USB PRINTER Class c:\winnt\system32\drivers\usbprint.sys Kernel Driver False Manual Stopped OK Normal False False
usbstor USB Mass Storage Driver c:\winnt\system32\drivers\usbstor.sys Kernel Driver False Manual Stopped OK Normal False False

[hudsonsmith]

[Problem Devices]

Device PNP Device ID Error Code
NT Apm/Legacy Interface Node ROOT\NTAPM\0000 22
Toshiba FIR Port Type-U ROOT\*TOS7009\PNPBIOS_22 29

Don't know if it will fix the camera, but it looks like your advanced power management (APM) and infrared port are not being detected properly. Check to see if APM is enabled in bios, then proceed through the following:

To Enable NT Apm/Legacy Interface support

You can now check to see if NT Apm/Legacy Interface Support is enabled. These steps can only be done if your computer type is set to Standard PC.

Click on the "View" option at the top of the Device Manager, then put a check mark in front of "Show hidden devices" by clicking on it.
Look for the "NT Apm/Legacy Interface Support" category.
Verify that the "NT Apm/Legacy Interface Node" does not have a red "X" in front of it. A red "X" indicates that the device is not working and the properties for the NT Apm/Legacy Interface Node will indicate that "This device is disabled. (Code 22)" Power management and/or ACPI should be enabled in the system BIOS.
If the "NT Apm/Legacy Interface Node" is disabled then right click on the "NT Apm/Legacy Interface Node" and then click "Enable".
Close the Device Manager and restart the computer when prompted.
Once the system restarts, go back into the Device Manager and verify that the "NT Apm/Legacy Interface Node" is still enabled.

After doing this, check the power options tool in control panel. Go to the apm tab and click "Enable Advanced Power Management Support"

As far as the IR port, Toshiba notes the following:

INSTALLATION ISSUES:
Issue:
Yellow exclamations on "Toshiba FIR port Type U" in the
Device Manager. The property sheet shows a Code:29 error

Resolution/Work Around:
Click on the resource tab and manually allocate the
following for configuration 003:
I/O range: 03E8-03EF, IRQ:09, I/O range: 0300-030F, DMA:05

Corrective Action:
Upgrading the BIOS to v.6.82 will fix this problem.

Although you have bios 6.90, this device appears to exhibit this problem. You could try allocating the resources as indicated above.

Do you have this driver installed for the camera?

[modi]

I have performed all recommended solutions without success. The driver which came with the camera installs under Images Device two drivers ( Dual mode Digital Camera and Dual Mode Video capture) Both with yellow explanation mark. The marks may suggest the device is'nt working properly but don't be fooled some times windows installs the device drivers properly there are no yellow marks but the camera still won't work.

1.In control panel, Scanners and cameras setting 'add' device launches scanner and camera installation wizard this wizrd will help to install....... still image device that plug and play may not have detected
2.Select manufacturer
3.Communication port(com1) Highlighted
ECP Printer(LPT1)
Next Message pops up "Microsoft Digital signature affirms there is no guarantee that this software works correctly" Then Finnish. At this stage windows should have installed the device driver in Scanners or cameras properties in control panel. I can't understand why windows won't add/install the device in control panel?