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May 25th, 2004, 02:19 PM
#1
Word XP error under Windows XP!!!!!
Each time I'm closing Word XP, under Windows XP, it produces an strange and persistent error: "Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience." I also enclose the message in my Event Viewer:
"Faulting application winword.exe, version 10.0.2627.0, faulting module unknown, version 0.0.0.0, fault address 0x001e5e79." The fault address differs each time.... I am desperate! Plese help! I have uninstalled Office, erased the folder Microsoft Office, reinstalled it but no result!
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May 25th, 2004, 02:38 PM
#2
Registered User
Have you installed the latest service pack for Office XP ?
"Don't be so humble - you are not that great." - Golda Meir
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May 25th, 2004, 02:51 PM
#3
Not yet, but I do not think this is a solution: the same error was present after Office 2003 installation!!!! Exactly the same, so ....????
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