Incorrect Function

**jerkku** · June 23rd, 2004, 08:20 AM

When I try to read a normal CD/DVD, it doesn't autoplay... And when i go to My Computer and double-click either of the CD drives (LG DVD and LiteOn CD-RW) it just says "D:\ is not accessible. Incorrect function".
I've tried re-installing and disabling the drives. I've even tried System Restore but nothing seems to help....
Can anyone plz help me?

**Stalemate** · June 23rd, 2004, 09:26 AM

First things to check:

Proper conections of cables
Proper use of jumpers to define Master/Slave
Have BIOS auto-detect the drives
Verify that they show up during POST
Check for irregularities under Device Manager

**NooNoo** · June 24th, 2004, 07:42 AM

and Welcome to Windrivers Jerkku.

If there is anything you do not understand in Adept's list, reply to this thread with your queries and we will talk you through it.

**TripleRLtd** · June 24th, 2004, 08:22 AM

Yeah, and perhaps trying to boot the pc up with a bootable cd could be a first step here.
Let's see if it's hardware or software.

**confus-ed** · June 24th, 2004, 08:35 AM

Well if everyones gonna 'play' ..

Of course double clicking will normally fire autoplay so if whatever he's got in each drive doesn't want to 'start' for whatever reason then he may very well get something like "D:\ is not accessible. Incorrect function"

Perhaps a far more simple & straight forward question like - Can you see the contents of any CD - might be much more appropriate ?

**jerkku** · June 25th, 2004, 03:42 AM

i can see that there is a cd inside but i cant open it..... i can write with my CD-RW but not read... i dont think its because of any cables, i cant even read digital camera memory cards or virtual cd-drives..... aaaaaaargh.... im getting mad with my pc....

**vicsgrl** · December 6th, 2004, 04:55 PM

Originally Posted by a d e p t

First things to check:

Proper conections of cables
Proper use of jumpers to define Master/Slave
Have BIOS auto-detect the drives
Verify that they show up during POST
Check for irregularities under Device Manager

Hi! I am new to this forum; but I am having a problem that a lot of people seem to be having with d is not accessible incorrect function. Can you please help me to have BIOS auto-detect my drives?

**rswhite777** · December 6th, 2004, 09:16 PM

Ok...this topic thread is about to get worse, I believe...I've been scowering the boards looking for potential solutions to my SAME issue that the original poster described...but the differences with my situation will become clear--no possible solution I've read about has worked....so...here goes. The best explanation for what's happening to my drives comes directly from the norton website:

"You see the CD-ROM drive, but its contents are not displayed. If you start the computer with a disk in one of the drives, then you can access that drive; however, as soon as the disk is removed, the drive becomes inaccessible again."

First...the main differences in my situation:

1. Not only is my DVD-RW and CD-RW internal drives behaving this way, but so is a firewire CD-RW drive that I've attached for testing purposes (thus, I doubt it's a cable issue)

2. I did happen to have both roxio and nero products on my computer, but, they were already the latest versions. (thus, it was not a latest version of software issue).

3. All my firmware was/is up to date. (thus, no luck there).

4. Lastly...if I remember right, there were no circumstances that the original poster mentioned where he/she could use the drive. My circumstances are different. I can STILL use the drive to burn a CD in itunes...even though xp's my computer window (or any program, including itunes) will not recognize the CD prior to the burning OR when it's finished burning. I can also burn from Nero...even though nothing else can get the drive to be recognized or be useful, I CAN burn disks all day long...but never recognize any sort of CD-Rom, audio CD, etc that I might place in the drive tray....UNLESS it was in the tray prior reboot.

--------------------------------------

Ok...now for the most popular solutions I have tried, but have resulted in no change in the whole "incorrect function" stuff....

1. Completely uninstalled everything roxio....everything...evey last vestage of evidence that such a program existed...without actually writing 0's to the hard drive.

2. Completely uninstalled everything "inCD".

3. Completely rolled back service pack 2 for xp pro.

4. Completely uninstalled norton anti-virus (never had internet security or nortonworks....just the basic antivirus for home). Uninstalled everything that hinted that norton had been there.

5. Deleted all TDK software (the brand of my DVD-RW drive) and all possible software associated with it...even though most of it was deleted when I got rid of roxio stuff...

6. Deleted everything having to do with Nero 6.6......all gone....completely obliterated.

7. Updated any chipset and misc. motherboard drivers, bios, blah, blah, blah... (intel motherboard)

8. Deleted the devices and the secondary ide drivers in the device manager menu....and let the computer re-recognize them after reboot.

All this....and still....same routine. If it's in the tray prior to restart, each drive will recognize it and I can explore what's on the CD, etc....but if I so much as think of taking that media out of any of these drives, it will stiffen its back in defiance, refuse to recognize the new CD and give me the "incorrect function" stuff if I double click...yet I can still place a blank CD in the drive and burn to it from itunes and nero (assuming nero was still installed). Hmmmm....please....someone be a super-duper genius and intuitively know the proper solution.....

**vicsgrl** · December 7th, 2004, 03:17 AM

Originally Posted by rswhite777

Ok...this topic thread is about to get worse, I believe...I've been scowering the boards looking for potential solutions to my SAME issue that the original poster described...but the differences with my situation will become clear--no possible solution I've read about has worked....so...here goes. The best explanation for what's happening to my drives comes directly from the norton website:

"You see the CD-ROM drive, but its contents are not displayed. If you start the computer with a disk in one of the drives, then you can access that drive; however, as soon as the disk is removed, the drive becomes inaccessible again."

First...the main differences in my situation:

1. Not only is my DVD-RW and CD-RW internal drives behaving this way, but so is a firewire CD-RW drive that I've attached for testing purposes (thus, I doubt it's a cable issue)

2. I did happen to have both roxio and nero products on my computer, but, they were already the latest versions. (thus, it was not a latest version of software issue).

3. All my firmware was/is up to date. (thus, no luck there).

4. Lastly...if I remember right, there were no circumstances that the original poster mentioned where he/she could use the drive. My circumstances are different. I can STILL use the drive to burn a CD in itunes...even though xp's my computer window (or any program, including itunes) will not recognize the CD prior to the burning OR when it's finished burning. I can also burn from Nero...even though nothing else can get the drive to be recognized or be useful, I CAN burn disks all day long...but never recognize any sort of CD-Rom, audio CD, etc that I might place in the drive tray....UNLESS it was in the tray prior reboot.

--------------------------------------

Ok...now for the most popular solutions I have tried, but have resulted in no change in the whole "incorrect function" stuff....

1. Completely uninstalled everything roxio....everything...evey last vestage of evidence that such a program existed...without actually writing 0's to the hard drive.

2. Completely uninstalled everything "inCD".

3. Completely rolled back service pack 2 for xp pro.

4. Completely uninstalled norton anti-virus (never had internet security or nortonworks....just the basic antivirus for home). Uninstalled everything that hinted that norton had been there.

5. Deleted all TDK software (the brand of my DVD-RW drive) and all possible software associated with it...even though most of it was deleted when I got rid of roxio stuff...

6. Deleted everything having to do with Nero 6.6......all gone....completely obliterated.

7. Updated any chipset and misc. motherboard drivers, bios, blah, blah, blah... (intel motherboard)

8. Deleted the devices and the secondary ide drivers in the device manager menu....and let the computer re-recognize them after reboot.

All this....and still....same routine. If it's in the tray prior to restart, each drive will recognize it and I can explore what's on the CD, etc....but if I so much as think of taking that media out of any of these drives, it will stiffen its back in defiance, refuse to recognize the new CD and give me the "incorrect function" stuff if I double click...yet I can still place a blank CD in the drive and burn to it from itunes and nero (assuming nero was still installed). Hmmmm....please....someone be a super-duper genius and intuitively know the proper solution.....

I think our situation is very similar. I can still burn cd's using nero and windows media. I took Nero off and reinstalled it. No Luck. I took Norton off. No luck. My drive is a dvd-rw/cd-rw but it thinks it is a standard cd-rom drive. I think I may have had roxio (the latest version) but that has been long gone. I have the updated driver and what not. When a disc is in the drive it says the disc is there but if I click it it gives me d not accessible incorrect function. This is a recent problem. I have tried all microsoft solutions as well as the symantec solution. I am also using windows xp. I appreciate all the help and feedback!

**cheeseh** · December 7th, 2004, 12:04 PM

Just an fyi here. This problem is almost always due to Nero's Incd being installed on the system. I think out of the 50 or so systems I've seen with this problem on them, maybe 2 or 3 were not because of Incd. Usually just removing Incd will fix the problem but occasionally a format is needed.

The joy of packet writing software that most people don't use because they don't even know it is installed on their system with Nero.

Oh, and removing and reinstalling Nero will not fix the problem. Incd is a separate program you will find in your add/remove programs list.

**vicsgrl** · December 7th, 2004, 11:38 PM

Originally Posted by cheeseh

Just an fyi here. This problem is almost always due to Nero's Incd being installed on the system. I think out of the 50 or so systems I've seen with this problem on them, maybe 2 or 3 were not because of Incd. Usually just removing Incd will fix the problem but occasionally a format is needed.

The joy of packet writing software that most people don't use because they don't even know it is installed on their system with Nero.

Oh, and removing and reinstalling Nero will not fix the problem. Incd is a separate program you will find in your add/remove programs list.

Thanks Cheeseh...I found it on my comp, but my question is why did it stop working all of a sudden? My comp came with only Nero express on it and the drive was working fine. I do not no if InCd was there already, but I unistalled and reinstalled Nero and it didnt work like you said. I'm going to try to unistall InCd.

**rswhite777** · December 8th, 2004, 12:47 AM

Originally Posted by cheeseh

Just an fyi here. This problem is almost always due to Nero's Incd being installed on the system. I think out of the 50 or so systems I've seen with this problem on them, maybe 2 or 3 were not because of Incd. Usually just removing Incd will fix the problem but occasionally a format is needed.

The joy of packet writing software that most people don't use because they don't even know it is installed on their system with Nero.

Oh, and removing and reinstalling Nero will not fix the problem. Incd is a separate program you will find in your add/remove programs list.

hmmm....I appreciate the thought, but this was covered in my post--i already uninstalled inCD--one of the first things i did. Go read my whole post. Thanks

**faltinhas** · December 8th, 2004, 07:41 AM

Hi! I have the same problem, and i' ve tried everything, uninstalling Norton and Nero and all the other things you guys posted in this thread, but still no solution....

When I want to play a dvd, my drive sometimes recognizes the disc, some other times it doesn't, but I still cannot record any dvd's.... I have a LG gsa 4040B, and it all started when i installed windows XP with the SP2.....

**ColX** · December 30th, 2004, 01:15 PM

Originally Posted by rswhite777

Ok...this topic thread is about to get worse, I believe...I've been scowering the boards looking for potential solutions to my SAME issue that the original poster described...but the differences with my situation will become clear--no possible solution I've read about has worked....so...here goes. The best explanation for what's happening to my drives comes directly from the norton website:

"You see the CD-ROM drive, but its contents are not displayed. If you start the computer with a disk in one of the drives, then you can access that drive; however, as soon as the disk is removed, the drive becomes inaccessible again."

First...the main differences in my situation:

1. Not only is my DVD-RW and CD-RW internal drives behaving this way, but so is a firewire CD-RW drive that I've attached for testing purposes (thus, I doubt it's a cable issue)

2. I did happen to have both roxio and nero products on my computer, but, they were already the latest versions. (thus, it was not a latest version of software issue).

3. All my firmware was/is up to date. (thus, no luck there).

4. Lastly...if I remember right, there were no circumstances that the original poster mentioned where he/she could use the drive. My circumstances are different. I can STILL use the drive to burn a CD in itunes...even though xp's my computer window (or any program, including itunes) will not recognize the CD prior to the burning OR when it's finished burning. I can also burn from Nero...even though nothing else can get the drive to be recognized or be useful, I CAN burn disks all day long...but never recognize any sort of CD-Rom, audio CD, etc that I might place in the drive tray....UNLESS it was in the tray prior reboot.

--------------------------------------

Ok...now for the most popular solutions I have tried, but have resulted in no change in the whole "incorrect function" stuff....

1. Completely uninstalled everything roxio....everything...evey last vestage of evidence that such a program existed...without actually writing 0's to the hard drive.

2. Completely uninstalled everything "inCD".

3. Completely rolled back service pack 2 for xp pro.

4. Completely uninstalled norton anti-virus (never had internet security or nortonworks....just the basic antivirus for home). Uninstalled everything that hinted that norton had been there.

5. Deleted all TDK software (the brand of my DVD-RW drive) and all possible software associated with it...even though most of it was deleted when I got rid of roxio stuff...

6. Deleted everything having to do with Nero 6.6......all gone....completely obliterated.

7. Updated any chipset and misc. motherboard drivers, bios, blah, blah, blah... (intel motherboard)

8. Deleted the devices and the secondary ide drivers in the device manager menu....and let the computer re-recognize them after reboot.

All this....and still....same routine. If it's in the tray prior to restart, each drive will recognize it and I can explore what's on the CD, etc....but if I so much as think of taking that media out of any of these drives, it will stiffen its back in defiance, refuse to recognize the new CD and give me the "incorrect function" stuff if I double click...yet I can still place a blank CD in the drive and burn to it from itunes and nero (assuming nero was still installed). Hmmmm....please....someone be a super-duper genius and intuitively know the proper solution.....

Hi, Im new here, I have been having similar problems and have been reading the threads on this forum. For what its worth, I contacted Nero support and they advised : "Please activate your DMA Mode for all your CD/DVD drives"

For Windows 95/98/ME: Go to your 'Control Panel->System->Device Manager' and under your drives 'Properties->Settings' enable DMA for your devices.

For Windows 2000/XP: Go to your 'Control Panel->Systems->Hardware->Device Manager' and from there double-click on the 'IDE ATA/ATAPI Controllers'. Right Click on the the 'Primary IDE Channel' and go to 'Properties>Advanced settings' and change Transfer Mode to 'DMA if available'. Do the same for the Secondary IDE Channel...... You can contact Nero support and get info/help specific to your system..

They also advised to then download latest version of InCD from:
http://httpdl.nero.com/InCD4305.exe

OK, the upshot of trying out the various ways posted and from Nero above have resulted in me getting so close to hopefully getting round this (I have new multi disk software I need to install - and can't).

I made the changes to Primary and Secondary IDE Channel as advised by Nero support.

Downloaded InCD update - then took it off again ( before, I could run a -Games -CD or DVD if I rebooted with disk in [ I can identify and play music anytime] - with the InCD update I could not access CD/DVD even with CD in and rebooting??)

I disabled Norton AntiVirus (as advised at Norton Support)- and Norton Internet Security [2004] - (then re booted):

http://service1.symantec.com/SUPPORT...03050715532006

I rebooted [without CD in], put a games CD into DVD and it self ran - without having to 'start - run' [CD or DVD have not self run for ages - since this all started], then inserted the next CD - back to normal - not accessable - Incorrect Function @~####@.

I had previously totally removed NIS, Nero, InCD - no joy - then back on.

I had been running my system since bought [2001] without any problems :

WinXP OEM Home - SP2
AMD Athlon 1800+
MB: MSI K7T266 Pro
AGP: nVIDIA GeForce3
LG - DVD-ROM 16x/48x DVD-ROM(video adapter-NVIDIA GeForce3 (64MB)
TDK CDRW 24x10x40
Nero Burning 5.5 (on system since new) [with InCD]
Norton Internet Security (on system since new - with upgrades since)

Things all seemed to go wrong around the end of October this year around the time when I renewed / upgraded Norton IS [NIS 2004].??

At least I have now got to the stage of my system recognising a [1st]CD [other than music] without rebooting with disk in.

Has anyone any idea's please, like everyone else, this is driving me crazy.

**confus-ed** · December 30th, 2004, 01:56 PM

Originally Posted by ColX

Hi, Im new here, I have been having similar problems and have been reading the threads on this forum...
Has anyone any idea's please, like everyone else, this is driving me crazy.

Welcome to WD forums ColX.

So you seem to be doing all the right kinds of things, all this is to do with things called 'filter drivers' which are like regular device drivers except they are a class within a driver - (that's 'propper geek' & probably makes not so much sense to anyone not well versed in such language

- so think of these 'filters' as providing one function to a driver e.g. burning dvd or making a virtual drive)

Try downloading this utility & posting back the results & see if it enlightens anyone on what might be amiss