IE 6 keeps shutting down

[gunsmither]

Hello and thank you all for this forum! Just found this great place and signed up. I don't know much about computers, so please bear with this newbie.

On certain websites, when I click on a link to open it, I get a message in a seperate window that says "IE has encountered a problem, and needs to close, we are sorry blah blah".; then it shuts IE down and restarts it again to my homepage. Very annoying.

It offers the option of reporting it to Microsoft; waste of time.

The errror signature says - App.Name- Iexplore.exe -App/Version 6.0.2800.1106- Mod.Name - MSVCRT>DLL-Mod.Ver. 6.1.8293.0 - Offset:000154a7

I have run SpyBot, and Spysweeper and got rid of the junk as far as I know. I also re- installed Win. 98 today just for grins.

Any help on this problem will be most appreciated! Thanks very much. - "gunsmither"

[NooNoo]

Welcome to Windrivers gunsmither

If you have yahoo companion loaded, or hotbar or a few other toolbars you will get this error.

Uninstall all toolbars for explorer from add/remove programs. also use the bho daemon and hijack this programs suggested here - not all toolbars like being uninstalled.

[gunsmither]

Here is my Hi Jack this log. Any help with what to kill will be most appreciated. Thanks. Joe

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\STOPZILLA!\SZNTSVC.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON
UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON
CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC
SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\STOPZILLA!\STOPZILLA.EXE
C:\WINDOWS\SYSTEM\LXAMSP32.EXE
C:\WINDOWS\TASKMON.EXE
C:\SCANJET\PRECISIONSCANPRO\HPLAMP.EXE
C:\WINDOWS\SYSTEM\HPSJVXD.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\MICROSOFT MONEY\SYSTEM\REMINDER.EXE
C:\PROGRAM FILES\MEMTURBO30\MEMTURBO.EXE
C:\PROGRAM FILES\LEXMARKX63\ACBTNMGR_X63.EXE
C:\PROGRAM FILES\LEXMARKX63\ACMONITOR_X63.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\IOMEGA\TOOLS\IMGICON.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\FINDFAST.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OSA.EXE
C:\PROGRAM FILES\MSWORKS\CALENDAR\WKCALREM.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON
CLEANSWEEP\CSINSM32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://g.msn.com/0SEENUS/SAOS01
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://www.dogpile.com/info.dogpl.to...rms/search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.dogpile.com/info.dogpl.to...rms/search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant =
about:blank
R3 - URLSearchHook: (no name) -
{CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
R3 - URLSearchHook: (no name) -
{5D60FF48-95BE-4956-B4C6-6BB168A70310}_ - (no file)
R3 - URLSearchHook: (no name) -
{4FC95EDD-4796-4966-9049-29649C80111D}_ - (no file)
O2 - BHO: (no name) - {9509E860-13C1-11D8-BE25-0050BF9E2D27} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -
C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} -
C:\WINDOWS\SYSTEM\SZIEBHO.dll
O3 - Toolbar: (no name) - {8EEAD480-13C1-11D8-BE25-0050BF9E2D27} - (no
file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -
C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: (no name) - {BA1FD0A0-9798-11D8-BE27-0050BF9E2D27} - (no
file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common
Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton
Utilities\nprotect.exe
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe"
/autorun
O4 - HKLM\..\Run: [lxamsp32.exe] lxamsp32.exe
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [HP Lamp] C:\SCANJET\PrecisionScanPro\HPLamp.exe
O4 - HKLM\..\Run: [HPSCANMonitor] C:\WINDOWS\SYSTEM\hpsjvxd.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE"
-atboottime
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password
Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Dpi] C:\PROGRAM FILES\COMMON FILES\DPI\DPI.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [CreateCD]
C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program
Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common
Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common
Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common
Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [STOPzilla Service] C:\PROGRAM
FILES\STOPZILLA!\SZNTSVC.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton
SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton
SystemWorks\Norton CleanSweep\csinject.exe
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [SchedulingAgent]
C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKCU\..\Run: [Hwre] C:\WINDOWS\Application Data\raom.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy
Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\Run: [winpopup] C:\WINDOWS\winupie.exe
O4 - HKCU\..\Run: [Reminder] C:\Program Files\Microsoft
Money\System\reminder.exe
O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe
/background
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
O4 - HKCU\..\Run: [WNSA] C:\WINDOWS\SYSTEM\wnstssv.exe
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo30\MemTurbo.exe
O4 - Startup: AcBtnMgr_X63.exe.lnk = C:\Program
Files\LexmarkX63\AcBtnMgr_X63.exe
O4 - Startup: ACMonitor_X63.exe.lnk = C:\Program
Files\LexmarkX63\ACMonitor_X63.exe
O4 - Startup: Refresh.lnk = C:\Program Files\Iomega\Tools\REFRESH.EXE
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Startup: Iomega Watch.lnk = C:\Program
Files\Iomega\Tools\IOWATCH.EXE
O4 - Startup: PageKeeper Jobs.lnk = C:\Program
Files\Caere\PageKeeper30\system\PKJobs.exe
O4 - Startup: Iomega Startup Options.lnk = C:\Program
Files\Iomega\Tools\IMGSTART.EXE
O4 - Startup: Iomega Disk Icons.lnk = C:\Program
Files\Iomega\Tools\IMGICON.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft
Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program

[gunsmither]

Here's the rest of it, I think. it wouldn't let me do it all in one post. Joe

Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program
Files\Norton SystemWorks\Norton CleanSweep\Csinsm32.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .inp: C:\PROGRA~1\INTERN~1\PLUGINS\npincplg.dll
O12 - Plugin for .DImg: C:\PROGRA~1\INTERN~1\PLUGINS\npzzatif.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash
Object) -
http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl
Class) - http://216.249.24.141/code/PWActiveXImgCtl.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
http://v4.windowsupdate.microsoft.co...?37875.4349768
519
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) -
http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX
Control) -
http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) -
http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money
Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} -
http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D}
(MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags
Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown
Class) - http://messenger.zone.msn.com/binary...reShowdown.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader
Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) -
http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) -
http://www.stopzilla.com/_download/A...ler/dwnldr.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} -
http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
http://a840.g.akamai.net/7/840/537/2...dmicro.com/hou
secall/xscan53.cab

[NooNoo]

StopZilla is spyware....

uninstall it.

it is also likely you used something called purityscan.com details about halfway down this page

Also norton can do this too. I suggest you run a repair of ie

[gunsmither]

StopZilla is spyware....

uninstall it.

it is also likely you used something called purityscan.com details about halfway down this page

Also norton can do this too. I suggest you run a repair of ie

I bought the Answers That Work, TUT program, and followed it's directions. It said "Item not found in that file", or something like that in regards to Purity.Scam. I searched for it; couldn't find anything, so I hit "Disable in the start up". Did a Spy Sweeper and a Spybot run afterwards. May have been a trace left over from another scan.

I turned off quite a few startup items, but machine still seems slow. Would adding more memory help any? I have 128 mb.

Stopzilla is a pop up blocker; best one I found. Is it a spy also? I tried turning it off and I still can't open some links, including the one you listed to fix IE. I had previously tried some other Pop Up Stoppers that were'nt much good, and they often wouldn't allow me to open links up. I think I've deleted all traces of them.

If I do delete StopZilla, what would you suggest to stop PopUps from flooding me out? I believe most of the crap on my machine came from those stupid PopUps in the first place.

I also frequently get "Done, but with errors on page" coming up. Any idea what causes that?

I can't open the "repair IE" link you suggested. I re- installed IE 6 yesterday. Any other ideas? Thanks again. Joe

[Luxman]

Stopping pop-ups is very simple. If you use IE you should try to familiarize yourself with the 2 security settings zones; internet and trusted zones.

What I do is set my internet zone to disable all downloading of activeX controls. Another is to disable active scripting. This will stop all pop-ups.

If you do need either of these features for a particular site (that you deem completely safe), then you can add that url to the trusted zones zone, and configure appropriately.

Or, you can just use a Mozilla product.

[NooNoo]

download opera or mozilla - both have blockers.

google has a toolbar that also has an efficient popup blocker... http://toolbar.google.com