I do too have a sound card!
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Thread: I do too have a sound card!

  1. #1
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    Unhappy I do too have a sound card!

    Hi there! I have this strange problem - since I reinstalled Windows XP my computer tells me I have no sound card - I do too! I tried the Belarc Advisor - and it didn't come up with any sound card, either! What to do?? Under the device manager - "Other devices", I have two faulty units, the "Multimedia Audio Controller" and the "Video Controller (VGA Compatible)". Video playback is working though. What is this??? Happy for any advice...

    Cheers,

    Isabella, Sweden

  2. #2
    Intel Mod Platypus's Avatar
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    Welcome to WinDrivers, Isabella.

    It sounds like Windows didn't have suitable drivers for your sound and video cards. Belarc accepts what Windows tells it about an installation, some other diagnostics such as Everest (Aida32) will investigate more thoroughly and may identify the chipsets used.

    If you are able to tell us the type of system, we should be able to help. eg if it is a namebrand unit, the Model or Type number. If it's a plain box, you may need to look inside at the mainboard, video card and sound card, but you may prefer to try running Everest on the system and telling us what it reports about the cards:

    http://www.lavalys.co.uk/

    Another approach is did a driver CD come with the system?

  3. #3
    Registered User hudsonsmith's Avatar
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    Welcome to windrivers isabella. Belarc won't tell you - it only lists what windows recognizes. Download and run Everest http://www.lavalys.com/products/down...ng=en&pageid=3 and post the Physical Devices report. That will tell us what sound card you have (and your video card, which is apparently not installed properly).

    Is this a branded computer? If so, what make and model?
    Probability factor of one to one...we have normality, I repeat we have normality. Anything you still can't cope with is therefore your own problem.

  4. #4
    Intel Mod Platypus's Avatar
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    Snap!

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    Hi there! Thanks a lot for all of the advice. Everest listed the following under the heading called "Physical Devices". It sure doesn't make any sense to me, hope it does to you...! The text on the outside of the box which holds my computer says "JME DATA". Is that a brand...?

    Many, many thanks!

    Isabella

    --------[ Physical Devices ]--------------------------------------------------------------------------------------------

    PCI Devices:
    Bus 0, Device 11, Function 0 Davicom CNet CN200 Pro Fast Ethernet Adapter
    Bus 1, Device 0, Function 0 S3 ProSavageDDR (86c420) Video Adapter
    Bus 0, Device 9, Function 0 Texas Instruments TSB43AB23 1394A-2000 OHCI PHY/Link-Layer Controller
    Bus 0, Device 18, Function 0 VIA 10/100 Fast Ethernet Adapter
    Bus 0, Device 17, Function 5 VIA AC'97 Enhanced Audio Controller
    Bus 0, Device 1, Function 0 VIA AGP Controller
    Bus 0, Device 17, Function 0 VIA VT8233 PCI-ISA Bridge
    Bus 0, Device 17, Function 1 VIA VT82C571 IDE Controller
    Bus 0, Device 17, Function 2 VIA VT83C572 PCI-USB Controller
    Bus 0, Device 17, Function 3 VIA VT83C572 PCI-USB Controller
    Bus 0, Device 17, Function 4 VIA VT83C572 PCI-USB Controller
    Bus 0, Device 0, Function 0 VIA VT8751(A) ProSavage P4M266(A) Chipset - System Controller

    PnP Devices:
    PNP0303 101/102-Key or MS Natural Keyboard
    PNP0501 16550A-compatible UART Serial Port
    PNP0C08 ACPI Driver/BIOS
    FIXEDBUTTON ACPI Fixed Feature Button
    PNP0200 DMA Controller
    PNP0700 Floppy Disk Controller
    PNPB02F Game Port Joystick
    GENUINEINTEL_-_X86_FAMILY_15_MODEL_1 Intel(R) Celeron(R) CPU 1.70GHz
    PNP0F13 Logitech PS/2 Port Mouse
    PNPB006 MPU-401-compatible
    PNP0C04 Numeric Data Processor
    PNP0400 Parallel Port
    PNP0800 PC Speaker
    PNP0A03 PCI Bus
    PNP0C0C Power Button
    PNP0B00 Real-Time Clock
    PNP0C0E Sleep Button
    PNP0100 System Timer

    LPT PnP Devices:
    MICROSOFTRAWPORT Printer Port Logical Interface

    FireWire Devices:
    XTOR&1394_STORAGE_FRONT_PANEL* Maxtor 1394 Storage Front Panel*
    XTOR&ONETOUCH&LUN0 Maxtor OneTouch IEEE 1394 SBP2 Device
    XTOR&ONETOUCH SBP2 Compliant IEEE 1394 device

    Ports:
    COM1 Communications Port (COM1)
    LPT1 Printer Port (LPT1)

  6. #6
    Registered User hudsonsmith's Avatar
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    OK - Install these:
    VIA Chipset driver: http://www.viaarena.com/?PageID=403 You want version 4.43 (second choice on page), not 4.51
    VIA AC97 Audio driver: http://www.viaarena.com/?PageID=328

    Also, install this to fix your video driver problem:
    S3 ProSavage DDR video driver: http://ranger.s3graphics.com/viaarena/420drv/
    Probability factor of one to one...we have normality, I repeat we have normality. Anything you still can't cope with is therefore your own problem.

  7. #7
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    Unhappy

    I'm afraid that didn't do the trick. The yellow questionmarks under "other devices" are gone, but the drivers appear under "display adapters" and "sound, video and game controllers" with little red crosses on them. And no sound... Also, my computer has suddenly decided that it doesn't want to read any floppies, i.e. it recognizes the drive but not the diskette. Should I just throw out the computer through the window maybe?

  8. #8
    Registered User hudsonsmith's Avatar
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    If you click on properties for the devices with the red x's, what message does it give you under device status? Ususally a red x means that it has been disabled. You can try enabling the devices, or, boot into safe mode and delete the devices there, then reboot and let windows redetect them.
    Probability factor of one to one...we have normality, I repeat we have normality. Anything you still can't cope with is therefore your own problem.

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