Toshiba Satellite 1800-412 DVD playback problems

[D1bble]

As I had hi-jacked Yossarian's thread a bit for my problem as it was very similar to his I am now starting my own.

I am unable to play DVD videos properly - jerky picture and bitty sound most of the time, though occasionally it appears OK. Any additional advice appreciated other that that already received.

Full Spyware clearout done with nothing to report as I do it regularly anyway. I ran Norton scan, online Trend Micro scan, Adaware, Spybot, SpywareBlaster, BHO, HijackThis and cwshredder. HiJackThis report below -

Logfile of HijackThis v1.97.7
Scan saved at 00:00:00, on 27/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Adrian\Desktop\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 10
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...142.3570717593
O17 - HKLM\System\CCS\Services\Tcpip\..\{7723EF81-5094-4374-8D28-8F0D95C3AEC4}: NameServer = 192.168.1.200,194.168.4.100
O17 - HKLM\System\CCS\Services\Tcpip\..\{C98D737C-E73B-4BDF-A22E-4419906188DE}: NameServer = 192.168.1.200,194.168.8.100

Everything there looks legit as far as I can see.

The only other thing I can think of that is affecting performance is the monitor set-up which in Device Manager is listed as Default Monitor, Generic Television and Toshiba Internal 1024x768 Panel. The Generic Television one always shows as the main monitor in System Information though. Eeven if I delete it, it re-appears. Could this be the problem?

[Timo.NL]

what sort of media player do you use?
maybe you need a codec

[D1bble]

what sort of media player do you use?
maybe you need a codec

I have WinDVD and PowerDVD with the update. Have also tried ViedoLan, but all a with similar problem. Seemed worst with PowerDVD until I closed down everything else so I am inclined to think it is a performance issue rather than hardware fault.