Creative AudioPCI (ES1371,ES1373) (WDM) doesnt work on XP!!

**spentonxp** · October 2nd, 2004, 11:35 PM

My Creative AudioPCI (ES1371,ES1373) (WDM) -or- SoundBlaster Audio PCI 64D whichever you prefer; doesnt work on XP at all. I get no sound. I upgraded my computer from 98 to XP and got no sound when I started up my computer. I was told to download a Creative AudioPCI 128 driver. The download told me that I must have my SoundBlaster working. Device Manager tells me that it is working properly. I went throught the Help and Support and it got me nowhere. Other than buying a new sound card, what can I do to get it to work? What kind of information do I need to give? sorry if this problem has been brought up before!

**TechZ** · October 3rd, 2004, 02:41 AM

Welcome to WD spentonxp

Are you using a branded machine?

Here are the drivers for your card
http://us.creative.com/support/downloads/

or

for the SB PCI 64 here:
http://us.creative.com/support/downl...ame=Windows+XP

**spentonxp** · October 3rd, 2004, 12:22 PM

yes, im using a gateway. i used the audiopci 128 and it told me that it didnt detect any soundblaster cards on my system. then i have to exit. i have also checked the services.msc and my windows audio is started.
this is my info: (read from another post)

Board: Intel Corporation
Bus Clock: 100 megahertz
BIOS: Intel Corp. 4W4SB0X0.15A.0013.P08 04/22/1999

--anything else? please help ME!!

**confus-ed** · October 3rd, 2004, 01:09 PM

Originally Posted by spentonxp

yes, im using a gateway...

BIOS: Intel Corp. 4W4SB0X0.15A.0013.P08 04/22/1999

Ok to save me going hunting what motherboard this bios string might represent can you provide us with the model number please ?

You might need 'some tinkering' with this board to get that to behave under xp so it'll see your s/b correctly (soundblasters are famed for not sharing resources correctly, so if the motherboard info that windows detects isn't just so it might not get found 'right') this might mean a bios flash or chipset patches.

**hudsonsmith** · October 3rd, 2004, 02:19 PM

Is the sound built into the motherboard or is it a separate sound card. If the latter, look at the sound card for a code in the form of ES#### or CT####. Creative made many different versions of this card and they don't all use the same drivers. If you do have the ES1371 or ES1373, the drivers you need are not on the Creative web site - you need the native windows drivers.

**slavedriver** · October 3rd, 2004, 02:46 PM

Originally Posted by spentonxp

yes, im using a gateway. i used the audiopci 128 and it told me that it didnt detect any soundblaster cards on my system. then i have to exit. i have also checked the services.msc and my windows audio is started.
this is my info: (read from another post)

Board: Intel Corporation
Bus Clock: 100 megahertz
BIOS: Intel Corp. 4W4SB0X0.15A.0013.P08 04/22/1999

--anything else? please help ME!!

http://downloadfinder.intel.com/scri...s&submit=Go%21

http://support.gateway.com/support/d...el+440BX&st=kw

**spentonxp** · October 3rd, 2004, 03:05 PM

i cant find a model number. where can i (btw new to the inside of computers) i used the Blearc advisor thing and it doenst tell me a model number, or atleast i dont think it does...

**hudsonsmith** · October 3rd, 2004, 06:55 PM

No, Belarc won't tell you. Download Everest
http://www.lavalys.com/products/down...ng=en&pageid=3 Look under Multimedia\PCI Audio. You can also check under Computer\DMI\On Board Devices. Also see here: http://dmzweb3.europe.creative.com/S...,Kb=ww_english

**spentonxp** · October 3rd, 2004, 08:18 PM

this is my motherboard:

CPU Type – Pentium III 500MHz (5 x 100)
Motherboard Name – Intel Warm Springs WS440BX (1 ISA, 5 PCI, 1 AGP, 3 DIMM)
Motherboard Chipset – Intel 82440BX
BIOS Type – Phoenix (04/22/99)

Sound Card - Esoniq Tabor2

does that help?

++++++++++++++++++++++++++++++++++seperat question+++++++++++++++
is there a way to increase my maximum memory module size? j/w

**slavedriver** · October 3rd, 2004, 10:55 PM

Originally Posted by spentonxp

this is my motherboard:

CPU Type – Pentium III 500MHz (5 x 100)
Motherboard Name – Intel Warm Springs WS440BX (1 ISA, 5 PCI, 1 AGP, 3 DIMM)
Motherboard Chipset – Intel 82440BX
BIOS Type – Phoenix (04/22/99)

Sound Card - Esoniq Tabor2

does that help?

++++++++++++++++++++++++++++++++++seperat question+++++++++++++++
is there a way to increase my maximum memory module size? j/w

Give these a try, increase your mem... upgrade the MB.

http://us.creative.com//support/down...ame=Windows+XP

**hudsonsmith** · October 3rd, 2004, 11:05 PM

After doing a bit of digging on Gateway, it appears that you have the Ensoniq ES1373 controller w/ a Crystal CS4297 codec. Both of these are natively supported in XP, however getting the combination recognized could be difficult, particularly if you upgraded from 98 to XP (instead of doing a clean install). Creative does not have XP drivers for the ES 1373 and Crystal (Cirrus) does not have XP drivers for anything. Gateway has a W2K driver for what appears to be your audio on its web site (if you provide the serial # on the web site, it will give you the specific downloads for your machine). http://support.gateway.com/support/d...3&uid=64175079 You could also try the Cirrus W2K driver for the CS4299 (there is no CS4297 driver) http://www.cirrus.com/en/support/drivers/audio/OS3.html Uninstall any drivers you have already installed before trying either of these.

**hudsonsmith** · October 3rd, 2004, 11:14 PM

Originally Posted by slavedriver

Give these a try, increase you mem... upgrade the MB.

http://us.creative.com//support/down...ame=Windows+XP

Been down that road. Just search the forum for ES1371. None of the XP AudioPCI, PCI64, PCI128, etc. drivers on the Creative web site will work with the ES1371 or ES1373. If you read the details, you will see that the driver is for specific model numbers.

Originally Posted by Creative

Once you have identified the model or chipset number, you can download drivers here. Following is a list of model numbers.

Creative Ensoniq AudioPCI (CT4810, CT4811, CT4812, CT4815 and CT4816)
Vibra 128 (CT4810, CT4811, CT4812, CT4815 & CT4816)
SB PCI 64 with the 1370 or 1371 chipset *
SB PCI 128 (CT4700) with the 1370 or 1371 chipset *
SB PCI 128 (CT4750/CT4751)
* There are no driver updates for PCI 128 (CT4700) and PCI 64 cards based on the ES1370, ES1371 and ES1373 Chipsets for Windows Me/2000/XP - you must use the drivers built into these operating systems.
If you have a PCI 128/Vibra 128/PCI 64 soundcard that has either one of the following CT model numbers or chipset numbers, contact the PC manufacturer for drivers:

CT2515
CT2518
CT58xx
550x where x is a number between 0 and 9

**slavedriver** · October 4th, 2004, 09:48 AM

Originally Posted by hudsonsmith

Been down that road. Just search the forum for ES1371. None of the XP AudioPCI, PCI64, PCI128, etc. drivers on the Creative web site will work with the ES1371 or ES1373. If you read the details, you will see that the driver is for specific model numbers.

Knew there was a reason to avoid creative, crappy equip, crappy sup.