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October 12th, 2004, 11:26 AM
#1
Can't Login to Yahoo Mail
I have a user that can't login to her Yahoo mail from her machine. I can login to my account fine from her machine. She is able to login to her account from any other machine with no problems. I ran spybot and ad-aware. Check for virus and removed temp files and cookies. I set Explorer to defaults.
When you click login after putting in username and PW it just churns for awaile and then says page cannont be displayed
What could I be missing?
Indeterminism. There's nothing you can do about it.
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October 12th, 2004, 12:12 PM
#2
Registered User
Have you tried cleaning out the hosts file perhaps theres a wrong IP addy in there?
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October 12th, 2004, 12:23 PM
#3
Thanks for the reply.
The hosts file looks ok. No entrys other than the default.
Indeterminism. There's nothing you can do about it.
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October 12th, 2004, 01:20 PM
#4
Registered User
Try going to IE tools, Internet Options, Settings, and then view objects. Remove anything related to Yahoo (Yinstaller, Yadd, etc...) along with any other entry that says anything other than installed.
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October 12th, 2004, 05:01 PM
#5
There was one that said it was broken, two said not installed (i think). I removed them. Two others remain. They where not related to Yahoo. The problem remains.
It's really strange that I can login to my account with no problems, and the users account works on other machines.
Indeterminism. There's nothing you can do about it.
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October 12th, 2004, 06:04 PM
#6
Registered User
At this point I would be looking for some kinda password management...either the stored IE password is wrong, or maybe a password manager is automatically over-riding whatever you type in...
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October 12th, 2004, 08:20 PM
#7
Registered User
what about a messed up keyboard???
her password is different then yours and the 'p' key on the keyboard is shot sorta thing?
give a kungfu finger jab to all the keys to make sure none is sticking.
try typing in notepad ''the quick brown fox jumped over the lazy dogs"
Last edited by craigmodius; October 12th, 2004 at 08:29 PM.
"And just when I thought today couldn't get anymore poo-like." -Outcoded
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October 12th, 2004, 08:29 PM
#8
That is a slick answer. Good call. I will check this out in the morning.
Thanks.
Indeterminism. There's nothing you can do about it.
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October 12th, 2004, 08:31 PM
#9
Registered User
just edited that last sentence, because I was unsure about the page can't be displayed result you mention 
guess we'll find out.
"And just when I thought today couldn't get anymore poo-like." -Outcoded
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October 13th, 2004, 07:50 AM
#10
Unfortunatly, it didn't work. All the keys work properly.
I'm going to try have the user login from another machine and change the password. Then try it again on the offending machine. I know it's a long shot, but I am out of ideas.
Indeterminism. There's nothing you can do about it.
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October 13th, 2004, 08:36 AM
#11
Registered User
"It's the end of the world as we know it, and I feel fine!"
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October 16th, 2004, 01:54 PM
#12
Driver Terrier
sounding like a corrupt profile.
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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October 17th, 2004, 12:55 PM
#13
Registered User
those it work with another browser have you try with Netscape ? also can you test on safe mode with networking if you can login fine what will give us some ideas as to what the problem is
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