Corrupted Word 2000 Document

**Orangeman** · October 17th, 2004, 12:28 AM

Hi Gang,

I have a friend who has an updated Word 2000 software program from Office '97. A document that is very important to him is corrupted to where only half the information is present. Its a listing of books. Half the titles are gone.

He says the only thing he has done recently is install a video camera.

He has asked me to help him and I am asking you. So far the only thing I have suggested is reinstalling Word and Office.

Can anyone offer any suggestions to help us. This is a Windows 98 machine.

Thanks,
Orangeman...

**Archer** · October 17th, 2004, 04:29 AM

Do you want to recover the file,repair the system or both?
have you tried viewing the document on your system to see if its a software problem?
Have they scanned there system with an up to date anti virus recently?

**Archer** · October 17th, 2004, 04:42 AM

Another thought has he tried highlighting the entire page to see if the missing text has changed colour to white.

**Orangeman** · October 17th, 2004, 11:09 AM

Originally Posted by Archer

Another thought has he tried highlighting the entire page to see if the missing text has changed colour to white.

No we haven't tried that yet,

But he simply wants to recover the document.

**Archer** · October 17th, 2004, 11:22 AM

He could try ther freeware PC Inspector as see if it will recover lost data.

BTW I take it the file opens but had lines missing?

**Orangeman** · October 17th, 2004, 11:55 AM

Originally Posted by Archer

He could try ther freeware PC Inspector as see if it will recover lost data.

BTW I take it the file opens but had lines missing?

Yes that's true, lines are missing..

**timothyj98** · October 17th, 2004, 01:46 PM

Hello all.. Make a copy of the document first. That way anything you attempt to do will not destroy the original file. Try the copy on another workstation and see if the problem is there.. I'm assuming you've checked for viruses. I would try the software mentioned above and see if anything can be restored on the copy..

**Archer** · October 17th, 2004, 02:01 PM

Originally Posted by Orangeman

Yes that's true, lines are missing..

Is he sure this is not a back up copy made automatically when last working on the document?

**bookmarkmns** · October 17th, 2004, 03:42 PM

I've used this site http://www.officerecovery.com/word/index.htm to recover documents for clients. The program though is expensive so it depends on how important the data is. Have you tried a google search for "word document repair utility" or similar.
http://www.word-recovery.net/ may be worth looking at. I've not used this but r-studio is superb for data recovery.
Any freeware or shareware programs would be a very useful post!
Good luck.

**Orangeman** · October 17th, 2004, 05:03 PM

HI Gang,

Here's something I refered him to. Its a free demo version of Word Recovery Tool.

http://www.officerecovery.com/word/download_demo.htm

**ShadowWynd** · October 18th, 2004, 11:09 AM

You might also try opening the file up in OpenOffice/Ability Office/Star Office/Wordperfect or a similar program that imports Word files. I have seen all flavors of MS-Word bork on a corrupted file, only to have a different suite altogether read the file OK.