Can't read DVD -R

**Hymer** · October 30th, 2004, 12:03 PM

Hi,

I have a Compaq Presario 1600 laptop and find that it won't read a particular DVD. I have downloaded and used a DVD diagnostic program which reads it and shows it to be in DVD -R format but won't copy it as it is shareware.

I'm running Win98 SE

Is there a suitable driver out there to allow me to run the DVD ?

Thanks,

Alan

**Archer** · October 30th, 2004, 05:00 PM

Cant find the info on the drive apart from it being a 24X CD-Rom drive are you sure it supports reading DVD-R disks?

**confus-ed** · October 30th, 2004, 05:14 PM

Originally Posted by Archer

Cant find the info on the drive apart from it being a 24X CD-Rom drive are you sure it supports reading DVD-R disks?

That can't be the right model can it ? is it your turn to be me ? He's talking about DVDs - there must be one in this big list (all the 1600 models & their variations -some do have DVD drives) - so Hymer can you confirm which model please ? - we need to know exactly what model DVD drive we are talking about to figure out if its possible for it to read this variety of format or not.

**Archer** · October 30th, 2004, 05:18 PM

Yes my googling is not up to your standards

hence the query.
On a further search I came across models with DVD-ROMS but no model numbers to verify their ability.

**Hymer** · October 31st, 2004, 08:36 AM

Originally Posted by confus-ed

That can't be the right model can it ? is it your turn to be me ? He's talking about DVDs - there must be one in this big list (all the 1600 models & their variations -some do have DVD drives) - so Hymer can you confirm which model please ? - we need to know exactly what model DVD drive we are talking about to figure out if its possible for it to read this variety of format or not.

Hi,

it's a 16XL255 which I think is unique to the UK (where I live).

The drive is a "Toshiba SD-C2402 DVD ROM" and uses standard Windows drivers, the Toshiba website states that no other drivers are required or available, I think this is a known problem with Compaq/Toshiba.

The drive will read all other DVDs and Cds which I have but not this particular DVD which is a genuine manufacturer's disk but AFAIK recorded in DVD -R format, which I understand is not the standard format.

As I said in my initial post although the disk will not start and read in WIN98SE the shareware/evaluation diagnostic software will list the contents and shows it to be in DVD -R format.

Alan

**confus-ed** · October 31st, 2004, 09:42 AM

So this says it should be able to read DVD- .. its DVD+ it shouldn't 'like' ..

SD-C2402- ATAPI Slim-Line

DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R (read, single border)

& it also says this

Toshiba's CD-ROM and DVD-ROM drives do not require any unique device drivers for Windows '95/'98/2000/XP/NT.

Which is exactly like every other CD/DVD drive as far as any reading goes..

So predictably I'm

..

Whats this 'the shareware/evaluation diagnostic' that can read it ?

Maybe I'm miss reading this ? .. can you look at the contents in windows explorer ? - 'playing it' is done by seperate software & needs codecs & things which is quite different really to what we've been talking about.

Toshiba’s DVD drives require a third party software to be installed in your system to enable you to view DVD movies. If you purchased your drive as part of a kit, the software may have been included. The links below will provide some possible solutions should you not have this type of software.

**Archer** · October 31st, 2004, 11:21 AM

I suggest you try it in anoher player to see if its a fault with the disk or not.The DVD rom only supports single session DVDs so if its a mullti session disk it wont read it.

The term, multi-border, refers to writing data in separate sessions to the same disc. This incremental writing method is similar to multi-session recording on CD-R media

http://support.packardbell-europe.co...05031.asp?c=cl