Quote Originally Posted by Stalemate
Thanks for this.

My company uses Toshiba laptops exclusively.

Going to the URL http://www.toshibadirect.com/td/b2c/home.to and clicking on the "Notice Regarding Component Exchange Program" link on the right side of the page allowed me to use a scanning utility which confirmed that my laptop had faulty RAM.




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[Company Name]TOSHIBA
[Model Name]TECRA S1
[Serial Number]83013729S
[Model/Part Number]PT831C-13EZL
[Memory ID]662937
[Memory Number A]0330-a7-f50832a6-44
[Memory Number B]0330-a7-f5042f42-44

[Slot A] This slot contains a memory module subject to the Exchange Program. Please follow the instructions regarding how to exchange your memory module.(256MB)
[Slot B] This slot contains a memory module subject to the Exchange Program. Please follow the instructions regarding how to exchange your memory module.(256MB)
--------------------------------------------------------

Utility is here: http://www.toshibadirect.com/content...tilityCEP.html


This same utility allows one to place an exchange request directly to Toshiba.

Notice the underlined website above? The utility is there.