Problem with DVD not showing up as a drive

**LANSTARR** · November 4th, 2004, 03:06 PM

I am on WinXP home on a PC with a P4 2.54ghz processor, 1gb of ram, and 420gb total disc space.

I have a Sony dru530a DVD-R drive and it use to work almost fine. Now, the drive is not showing up in My Computer. Instead, I get a drive listed in "Other" section with an icon of a disk drive and a red questino mark. When I click it, it says "L:\referes to a location that is unavailable..... " The Sony drive shows up in the device manager, but ther is a yellow exclamation mark over it and it has a funny name Sony ( (D^D(R_LR]-=38a(. When I go to properties, I get in devise status "This device cannot start. (Code 10)."

What could problem be and how could I correct it?

**RIOT** · November 4th, 2004, 03:51 PM

Have you tried removing the device from Device Manager and re-installing?

**LANSTARR** · November 4th, 2004, 04:02 PM

Yeah but that didn't work. THe same exact thing happends after the driver reinstalls.

**RIOT** · November 4th, 2004, 04:11 PM

Try it in a different computer. If it works, then it something in the computer and not the drive; if it doesn't work, then it's the drive itself...

**LANSTARR** · November 4th, 2004, 05:02 PM

Yeah I know its not the drive. It's something in windows settings or something with the drivers. I am trying to figure out how to fix...

**gizmo1_1** · November 4th, 2004, 09:55 PM

Possible firmware problem?
check sony's website for updated drivers or Firmware.

**LANSTARR** · November 4th, 2004, 10:52 PM

Tried that... firmware is up to date.
When I called sony and read to them the Code 10 device did not start error, they said its a problem with windows and the driver. Anyone know how this can be fixed?

**LANSTARR** · November 7th, 2004, 06:57 PM

Hmm... how does one correct a code 10 error?

**Erik.Madsen** · November 9th, 2004, 06:36 AM

Try to have a look at my thread called "DV capture with two Hard Disks"
at http://forums.windrivers.com/showthread.php?t=65210

I have experienced something similar, and found a workaround that works for me.
I don't have a final solution though.

**LANSTARR** · November 9th, 2004, 03:41 PM

That thread had nothing to do with my problem, but thanx anyways

**clauded** · November 9th, 2004, 06:17 PM

i would try to flash the firmware even if you have the latest versionif that doesn`t fix it try the drive in another pcor better yet try booting with you winxp cd and if it works then look at windows,but my gut feeling is bad firmware or dead drive

**joeace1** · November 10th, 2004, 12:44 AM

Originally Posted by clauded

i would try to flash the firmware even if you have the latest versionif that doesn`t fix it try the drive in another pcor better yet try booting with you winxp cd and if it works then look at windows,but my gut feeling is bad firmware or dead drive

oh it could be a bad IDE cable, or a failing power cable.

**LANSTARR** · November 10th, 2004, 03:56 PM

Could it be a bad idea cable if I have another CD drive on the same cable that works fine?

**LANSTARR** · November 10th, 2004, 09:45 PM

I tried switching ide cable and it still doesnt work. The drive works in another computer I put it into. When I contacted sony, they stated (after giving me some instructions) that I have the latest firmware and that since I get a code 10 error in device manager, that it is a windows problem (thus they cannot help me). Problem is I cannot figure out how to fix this problem because when I uninstall xp driver in device manager and reinstall it, It comes up with same problem.