0x0000008E device driver error, please help!

[halcali]

Hello, first of all please excuse my lack of technical knowledge.
I have been having a major problem with my computer for the past few weeks. Whenever I play the game Battlefield Vietnam I get the blue screen of death with the 0x0000008E (0xc0000005) error message. Prior to this I had been playing the game error free for 2 or so months.

I have scoured the internet looking for a fix to this problem. So far I have:
Tested my memory, it is error free.
Reformatted my hard drive and reinstalled windows, the error was still there.
I was using a Radeon 9700pro, so experimented with various drivers, making sure they were clean installed, still no joy.
I thought maybe the 9700 was overheating for some reason (or just plain faulty) so today I went out and got a Geforce 5200 to test this theory, I was able to play Battlefield 1942 but the minute I tried Vietnam my now favourite error message reappeared.
I have made sure the drivers for my cd drives are up to date etc.

When I reboot the computer I send the error message to Microsoft who kindly inform me that the error is caused by a device driver but no specific one.

Please could you offer some ideas on how I may be able to sort this problem out as I am on the verge of dropping my computer from a great height.

Any advice greatly appreciated.

My system is not the greatest but has not given me any problems before:

Operating System System Model
Windows XP Home Edition (build 2600) Packard Bell NEC 00000001
System Serial Number: a123456789
Chassis Serial Number: 50424E
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL SiS650 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 2.0S 07/07/2002
Drives Memory Modules c,d
60.05 Gigabytes Usable Hard Drive Capacity
47.40 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8240B [CD-ROM drive]
LITE-ON DVDRW SOHW-1213S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SV0602H [Hard drive] (60.06 GB) -- drive 0, s/n 0451J1FTB38626, rev RH100-15, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot '0' is Empty
Slot '1' has 1024 MB
Local Drive Volumes

c: (on drive 0) 60.05 GB 47.40 GB free

Network Drives
None detected
Users Printers
local user accounts last logon
Administrator 12/1/2004 10:11:26 AM (admin)
Andy 12/2/2004 12:51:05 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce FX 5200 [Display adapter]
COMPAQ V75 [Monitor] (15.7"vis, s/n 816CF24AG731, April 1998)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller
SiS 7001 PCI to USB Open Host Controller MPU-401 Compatible MIDI Device
SigmaTel C-Major Audio
Standard Game Port
USB Audio Device
Communications Other Devices
Aztech CNR V.92 Modem
Realtek RTL8139 Family PCI Fast Ethernet NIC
SpeedTouch USB ADSL PPP
Network Card MAC Address: 00:20:ED:B0:5A4 USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
SpeedTouch 330 ADSL Modem
USB Composite Device
USB Root Hub
USB Root Hub
Virus Protection
No details available
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer 6
SP0
KB834707-IE6-20040929.115007 on 11/29/2004 (details...)
Windows XP
SP1
Q329048 on 11/29/2004 (details...)
Q329170 on 11/29/2004 (details...)
Q329390 on 11/29/2004 (details...)
Q329441 on 11/29/2004 (details...)
Q329834 on 11/29/2004 (details...)
Q810577 on 11/29/2004 (details...)
Q811630 on 11/29/2004 (details...)
Windows XP
SP1 (continued)
Q817606 on 11/29/2004 (details...)
SP2
Q323255 on 11/29/2004 (details...)
Q329115 on 11/29/2004 (details...)
KB823559 on 11/29/2004 (details...)
KB828741 on 11/29/2004 (details...)
KB835732 on 11/29/2004 (details...)
KB842773 on 11/29/2004 (details...)
KB887822 on 11/29/2004 (details...)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification

Software Licenses [Back to Top]

Belarc - Advisor 81ce69f2
Microsoft - Internet Explorer 55736-OEM-7698955-04818
Microsoft - WebFldrs XP 12345-111-1111111-04110
Microsoft - Windows XP Home Edition Software Versions [Back to Top]
3rd Eye Solutionsfff - FlashJester Jugglor Engine Version 1.1.0.0 *
Battlefield 1942 *
Battlefield Vietnam *
Belarc, Inc. - BelManage Client Version 6.1f *
Cinematronics - 3D Pinball Version 5.1.2600.0 *
DedicatedServer Application Version 1, 0, 0, 1 *
Electronic Arts System Information Version 2, 1, 0, 5 *
EnTech Taiwan - MultiRes Version 1.47.0.0 *
EReg Application Version 3, 0, 0, 0 *
GameSpy Arcade Version 2.00 Build 5218 *
GameSpy GSAPak Version 1.01 *
iCentric Corp. 2003 - DriverGuide Toolkit Version 1.00.0003 *
Indigo Rose Corporation - Setup Factory 6.0 Runtime Module Version 6.0.1.4 *
Inno Setup Version 51.34.0.0 *
Internet Download Manager (IDM) Version 4, 0, 2, 3 *
Jordan Russell - Inno Setup Uninstaller Version 51.5.0.0 *
Lavasoft Ad-Aware SE VI.Second Edition *
Macecraft Software - RegSupreme Version 1.2 *
Microsoft (r) Windows Script Host Version 5.6.0.6626 *
Microsoft Corporation - IMAPI Module Version 1, 0, 0, 2 *
Microsoft Corporation - Intelligent Version 5.2.1815 *
Microsoft Corporation - Internet Explorer Version 6.00.2600.0000 *
Microsoft Corporation - Messenger Version 4.0 * Microsoft Corporation - Windows Installer - Unicode Version 2.0.2600.0 *
Microsoft Corporation - Windows Movie Maker Version 1.1.2427.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft IME 2002 Version 8.1.3201.0 *
Microsoft Open Database Connectivity Version 3.520.7713.0 *
Microsoft Windows Media Player Version 6.4.09.1120 *
Microsoft(R) MSN (R) Communications System Version 6.10.0016.1624 *
Microsoft(R) Windows Media Player Version 10.00.00.3646 *
mIRC Version 6.16 *
NVIDIA Driver Helper Service, Version 61.76 Version 6.14.10.6176 *
PCTools - Spyware Doctor Version 3.0 *
PepiMK Software - Spybot - Search & Destroy Version 1, 3, 0, 12 *
RfaPack Version 1, 0, 0, 1 *
Safer Networking Limited - SpyBot-S&D Version 1, 3, 0, 12 *
SiSoftware Sandra 2005 Version 10.37.2005.1 *
Soeperman Enterprises Ltd. - HijackThis Version 1.97.0007 *
THOMSON - SpeedTouch USB Version 300.7.0.2 *
Zone Labs Client Version 5.5.062.000 *
Zone Labs Inc. - Internet Access Monitor Version 5.5.062.000 *
Zone Labs Inc. - TrueVector Service Version 5.5.062.000 *
Zone Labs Uninstaller Version 5.5.62.0 *

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[jitBob]

Have you downloaded the patch? Here is the BFVN site.

[halcali]

Thanks for your advice jitBob, I downloaded the patch but still no joy, I got the same message.
There seems something amiss in my system somewhere...

[joeace1]

Thanks for your advice jitBob, I downloaded the patch but still no joy, I got the same message.
There seems something amiss in my system somewhere...

you should goto the microsoft site and put the error message in the search page and see what comes up. They have an article on it about it that might help.

[halcali]

I think I have sorted out the problem, I have shut down zone alarm and now the game seems to work fine.
There was probably some sort of bug in the update.
Thanks very much for all your advice!