only half page prints

[asm481]

Have an epson Stylus Color 880 here, O/S is XP Pro. Problem started when I installed my Microtek 4800 scanner. Now the top half of a page prints, printer pauses then coughs out the rest of the sheet unprinted. I have reinstalled the printer drivers and still no change. Any clue where I go now to straighten this out? It is a fairly fresh install of XP and seemed to print fine till I wanted to scan some pics.

[Archer]

Hi asm481
Are both devices USB,parrallel or a mixture of both?

[asm481]

Hi asm481
Are both devices USB,parrallel or a mixture of both?

thanks for the reply....both are usb

same setup was working fine in 2000 pro!

[Archer]

If you disconnect the scanner does the printer complete its print cycle?

[asm481]

If you disconnect the scanner does the printer complete its print cycle?

nope...unplug scanner still no good printing

[Archer]

Try this first:
Is there a printer self test to determine if a problem is caused by the printer?

A:

You can run a self test on the printer to determine whether a problem comes from the printer or some other source. Follow these steps to run the printer check:

1. Make sure both the printer and computer are turned off.

2. Disconnect the interface cable from the printer.

3. Make sure paper is loaded in the printer.

4. Hold down the Load/Eject button, then press and release the power button. Continue holding down the Load/Eject button until the power light starts to flash, then release it. The printer prints one page showing its ROM version number, ink counter, and a nozzle check pattern. If the pattern has gaps in its dots, you need to clean the print head.

5. To end the check, turn off the printer after it prints the check page. Then reconnect the interface cable and turn on your printer and computer. If the check page prints, the problem probably lies in your software settings, the interface cable, or your computer. If the check page doesn't print, you should contact EPSON technical support.