Can't shut down

**Country Boy** · January 4th, 2005, 06:48 AM

Hi there

Can anyone suggest how to fix this please ?

I've recently re formatted and re installed XP professional. After installing Intervideo software to run my video card, my pc re starts when I hit the shut down button

Any suggestions would be welcomed

Thanks

**GreenGrime** · January 4th, 2005, 11:04 AM

Have you taken a look under the Power Options in the Control Panel?

**Ferrit** · January 4th, 2005, 11:44 AM

Go to device manager choose view hidden devices and look for something with a red X on it called nt power management
If you find it right click it and choose enable

**Country Boy** · January 4th, 2005, 12:27 PM

Originally Posted by Ferrit

Go to device manager choose view hidden devices and look for something with a red X on it called nt power management
If you find it right click it and choose enable

Thanks for the info but I did what you said and there was no such icon - am I missing something do you think

**Country Boy** · January 4th, 2005, 12:28 PM

Originally Posted by GreenGrime

Have you taken a look under the Power Options in the Control Panel?

Hi

Yeah, had a look there but couldn't get it to change anything - any other ideas ?

**rentap2000** · January 6th, 2005, 09:06 AM

Originally Posted by Country Boy

Hi

Yeah, had a look there but couldn't get it to change anything - any other ideas ?

You might want to do elimination process of zeroing on which elements may causing the problem.

Software
you may want to uninstall the software and see if this has any effect.
Another thing is probably you might want to check if the version is compatible with yr OS.

Hardware
You may want to change the video card to see if that could be the cause.

rentap