no sound device

**jaime_jammers** · May 12th, 2005, 01:23 AM

I had my pc reformatted and they didnt install the sound driver I am running a hp pavillion 532 W with xp pro it tells me device is not installed can someone please tell me where to get it at I have gotten it before I am just not sure where and when I try to downloading a few it told me they were not right

**3fingersalute** · May 12th, 2005, 07:40 AM

Hmmm, oddly enough, HP does not even list an audio driver for that machine. Is it an actual sound card, or is it onboard? - Do you have original HP cd's that came with the machine?

**Ferrit** · May 12th, 2005, 08:29 AM

http://www.lavalys.com/products.php?lang=en
Download that and run it and it should give you the sound card model

**hudsonsmith** · May 12th, 2005, 10:38 AM

Motherboard is TriGem Imperial w/ onboard AD1886 audio
http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07540

Bad news is that HP does not post the original drivers. I believe this is what you need: http://www.realtek.com.tw/downloads/...&Software=True

**jaime_jammers** · May 12th, 2005, 11:10 AM

I dont have the regular cds I bought this pc from a person and I have had the problem before and I know I can get a sound driver somewhere just not sure where and it didnt have anything to do with the sound card itself

**jaime_jammers** · May 12th, 2005, 11:12 AM

the realtek download tells me that only window 64x is supported so it wont work

**hudsonsmith** · May 12th, 2005, 12:37 PM

Originally Posted by jaime_jammers

the realtek download tells me that only window 64x is supported so it wont work

You selected the wrong one. You want the fourth one down which reads "Windows 98Gold/98se/Me/2000/XP/2003"

**jaime_jammers** · May 12th, 2005, 06:10 PM

Originally Posted by hudsonsmith

You selected the wrong one. You want the fourth one down which reads "Windows 98Gold/98se/Me/2000/XP/2003"

i tryed that one also and it shuts down my pc everytime I try to download it maybe its cause I am running xp pro I have no clue

**hudsonsmith** · May 13th, 2005, 12:09 PM

Originally Posted by jaime_jammers

i tryed that one also and it shuts down my pc everytime I try to download it maybe its cause I am running xp pro I have no clue

Sounds like you have more problems than just the sound. Suggest you bring it back to the shop that did the reformat/reinstall and have them do the job right.