Monitor broke..

[Bjorne]

Hello,

I have a quite strang problem.

I have a 6 months old VX715 ViewSonic Monitor. Today I got a new graphics card (HiS Radeon 9800Pro IceQ). When I plugged in my screen to it it said "No Data" when I turned my PC on, not before, so it kinda detected that I turned it on. It worked fine however on the VGA port. I thought my card's DVI was broken and changed to my old card (Radeon 9600Pro) however, the screen made the same comment "No Data"! I switched back to the Radeon 9800Pro and inserted an digital -> analog converter and connected my old HP CRT screen and it worked fine on the DVI port with the converter!

Should I return my screen for a warranty repair or is it something I have missed in the settings?`

Thanks!

[imagoon]

Did you enable the DVI port? In the ATI contol panel you have to turn it on and set it to primary for it to work as monitor #1. Otherwise there would be no data.

~Chris

[Bjorne]

Hello!

The port works on another display and my display doesnt work on my other computer either I called ViewSonic and they are replacing the screen with a newer model (VG712). It appears I have 48h on-site-replacement guarantee, so their staff is comming tomorrow to get my screen and deliver the new one . Is VG better than VX? The support guy said it was, and Im getting VG because they are out of VXes..

Thanks for your reply

[imagoon]

Ok next try checking the "use reduced frequency on DVI" in the ATI control panel and see how that works. It is on the options tab on my driver.

~Chris

[imagoon]

oh nm lo grats on the replacment.

[Bjorne]

oh nm lo grats on the replacment.

hehe thanks, I will try what you said if the new one doesnt work :P

But it should still how something when I start up shouldnt it? =/

[Bjorne]

well the new monitor works with DVI.. but it has a green dead pixel in the center of it and a black one a bit from the center :| My last screen had a blue and a red one. I thought ViewSonic were supposed to make "high quality" screens?! Anyway, black applies to their zero dead pixel policy I think, so hopefully Ill get a working screen. GAH!

[Bjorne]

ok ViewSonic are replacing the new monitor as it is classified unusable by their policy... The tech guy said they've never had to replace a screen two times on the same week..