Problem burning DVD with Nero

[malurake]

Recently I bought an external DVD writer. I tested it the first time about a month ago and it worked ok. However, I tried again yesterday (more than 10 times)and it failed. It complained about "SCSI ABORT" because "SCSI_HASTAT_REQUEST_SENSE_FAILED". It doesn't matter when I tried to burn a movie or simply a data DVD. Here is what has happened:

- I think there was an Windows update during this time, I am using XP with SP2.
- I un-installed and re-installed Nero and got the same result
- I un-installed the DVD driver and re-installed and got the same result.
- Before, I have installed Daemon Tool, which is a DVD emulator and used F: drive. I uninstalled it and still got the same result.


In the error report, I saw:

=== Scsi-Device-Map ===
DiskPeripheral : QUANTUM FIREBALLlct20 30 atapi Port 0 ID 0 DMA: Off
DiskPeripheral : ST380021A atapi Port 0 ID 1 DMA: On
CdRomPeripheral : TOSHIBA DVD-ROM SD-R1002 atapi Port 1 ID 1 DMA: Off

=== CDRom-Device-Map ===
TOSHIBA DVD-ROM SD-R1002 E: CDRom0
HL-DT-ST DVDRAM GSA-4082B G: CDRom5
=======================

My E: is my internal DVD-ROM/CD-RW
My G: is the Comstar DVD-RW but I cannot see it in the SCSI-Device map.

Anyone knows what went wrong. I have a feeling it is the windows update... Any help will be appreciated. I enclosed the logfile.

Many Thanks!!

[malurake]

This is the logfile:

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.70 (0008), size=45056 bytes, created 7/17/2002 4:23:20 PM
ahead WinASPI: File 'D:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
Nero Version: 6.6.0.16
Internal Version: 6, 6, 0, 16b
(Nero Express)
Recorder: <HL-DT-ST DVDRAM GSA-4082B>Version: A208 - HA 2 TA 0 - 6.6.0.16
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <HL-DT-ST DVDRAM GSA-4082B>Version: A208 - HA 2 TA 0 - 6.6.0.16
Adapter driver: <> HA 2

=== Scsi-Device-Map ===
DiskPeripheral : QUANTUM FIREBALLlct20 30 atapi Port 0 ID 0 DMA: Off
DiskPeripheral : ST380021A atapi Port 0 ID 1 DMA: On
CdRomPeripheral : TOSHIBA DVD-ROM SD-R1002 atapi Port 1 ID 1 DMA: Off

=== CDRom-Device-Map ===
TOSHIBA DVD-ROM SD-R1002 E: CDRom0
HL-DT-ST DVDRAM GSA-4082B G: CDRom5
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 40894464 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 254MB (260592kB)
Free physical memory: 66MB (68548kB)
Memory in use : 73 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

15.8.2005
UDF/ISO compilation
8:00:05 AM #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

8:00:05 AM #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)

8:00:06 AM #3 Text 0 File Isodoc.cpp, Line 6356
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

8:00:06 AM #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

8:00:06 AM #5 Text 0 File Reader.cpp, Line 127
Reader running

8:00:06 AM #6 Text 0 File Writer.cpp, Line 122
Writer HL-DT-ST DVDRAM GSA-4082B running

8:00:06 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

8:00:06 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

8:00:06 AM #9 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

8:00:06 AM #10 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2070143 (460:01.68, 4043MB)

8:00:06 AM #11 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

8:00:06 AM #12 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: HL-DT-ST DVDRAM GSA-4082B, Media type: DVD-R
Disc Manufacturer: TYG02 -
Disc Application Code: 64, Disc Physical Code: 193

8:00:06 AM #13 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

8:00:06 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2070144 (2070144) = #2070144/460:1.69
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2070144 blocks [HL-DT-ST DVDRAM GSA-4082B]
--------------------------------------------------------------

8:00:06 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [HL-DT-ST DVDRAM GSA-4082B] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4239654912, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2070144 | lead-out | 1 | 0x41 | 0x00

8:00:07 AM #16 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

8:00:07 AM #17 Text 0 File Burncd.cpp, Line 4120
Cache writing successful.

8:00:07 AM #18 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

8:00:07 AM #19 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 8x (11,080 KB/s)

8:00:07 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2654
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

8:00:07 AM #21 Text 0 File DVDR.cpp, Line 2379
Recording mode: Sequential Recording Mode

8:00:07 AM #22 Text 0 File Mmc.cpp, Line 21708
Set BUFE: Buffer underrun protection -> ON

8:00:07 AM #23 Text 0 File DVDR.cpp, Line 2534
Start write address at LBA 0
DVD high compatibility mode: Yes

8:00:07 AM #24 Text 0 File Cdrdrv.cpp, Line 8862
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

8:00:41 AM #25 SCSI -500 File Cdrdrv.cpp, Line 1434
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x09560000
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

8:00:42 AM #26 SCSI -500 File Cdrdrv.cpp, Line 1434
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x09D11400
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

8:00:42 AM #27 Text 0 File Mmc.cpp, Line 19340
Writer-Buffer for HL-DT-ST DVDRAM GSA-4082B\H2 T0 reduced to 32768Bytes

8:00:43 AM #28 SCSI -500 File Cdrdrv.cpp, Line 1434
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x09D11400
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x10 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

8:00:43 AM #29 CDR -500 File Writer.cpp, Line 311
SCSI command aborted
HL-DT-ST DVDRAM GSA-4082B\H2 T0

8:00:43 AM #30 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

8:00:43 AM #31 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

8:00:43 AM #32 Text 0 File DVDR.cpp, Line 2774
EndDAO: Last written address was -1

8:01:02 AM #33 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 8x (11,080 KB/s)


Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=5.3.2.34, size=23420 bytes, created 11/7/2002 3:40:26 AM
File 'Drivers\ASPI32.SYS': Ver=4.70 (0008) built by: WinDDK, size=84832 bytes, created 7/17/2002 4:20:32 PM
File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 10/28/2003 6:02:00 AM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[Vakas]

So this is a SCSI Drive? is the SCSI card working properly?

[malurake]

So this is a SCSI Drive? is the SCSI card working properly?

Sorry. I wasn't clear. It was an USB external DVD drive.

[confus-ed]

If you haven't got physical devices showing up that are definately connected & have some virtual drive type s/w that is sucessfully managing to ennumerate a drive letter, then something has very probably gone wrong with 'class filter drivers' .. I'd say your error message

SCSI_HASTAT_REQUEST_SENSE_FAILED

is indicative that windows thinks it should be writing to another device than it is (btw for anyone wondering why the hell all these messages are about scsi, that's because cd\dvd drives 'pretend' to be scsi as far as windows is concerned)

What we need to do now is get everything sucessfully off that might be affecting matters, make sure sp2 is ok, & then add back all your burning/ennumerating apps one at a time testing as we go.

So I'd recommed removing all your burner apps (including anything like daemon tools, that 'burns' to its own virtual device), check my sticky in this forum for the 'class filter load order' tool, & do the 'upper & lower filters fix' also mentioned, so that the we have no 'foreign' (non native to windows) files involved or installed, then start the adding back of whatever apps you use ..

[malurake]

Thanks for your suggestion. I'll give it a try.