usb memory stick drivers

[chperri02]

hi i have a 64mb 'cnmemory' usb stick and i have downloaded the drivers for it off the website i loaded it onto my windows 98se computer and the computer still wanted to look for the drivers. what should i do
please help!!!

[NooNoo]

Welcome to windrivers chperri ... can you provide the link to the file you downloaded?
Was it a zip file - did you unzip it?

[chperri02]

here is the link http://www.cnmemory.com/

downloads and it is the red/blue pearl win 9x driver

and i did unzip it

[NooNoo]

Did you double click the setup.exe file? Did you see that there are two blue/red pearl drivers? rb20b.zip or usbdriver.zip - one has two sets of drivers - neither have a readme - do you have any documentation?

aha at the bottom of the page

*Alternate Driver for Windows 98SE, please use if primary driver doesn't work

[chperri02]

yeh i saw tht but i tried both of the files and niether of them worked i think i did double click it, i dont know wether there was any documentation as it was a christmas present but ii have only just got my computer working

[NooNoo]

Have you done all the windows updates?
How about the motherboard drivers?

[chperri02]

would i need to install the drivers for the usb port ??

[NooNoo]

the usb ports are part of the motherboard chipsets. In some motherboards there are specific usb drivers, in others, they are just part of the chipset drivers.

[chperri02]

how would i find out the motherboard brand so i could download the usb drivers for it, would i have to open the case or is there some software that will do that for me,

thanks for all your help

[NooNoo]

download everest home - it's free. Post what it says about your motherboard.

[chperri02]

mother board ID- 01/25/1999-i440-W977EF-6241-00
unknown motherboard name

[NooNoo]

hmmm is this a branded computer? If so, what brand please?

This might be an Atrend board. Does it look like this?


Can you download chipid.exe here and confirm you have a 440bx intel chipset?

Then if you have download and run this it's the chipset drivers.

Many motherboard manufacturers around this time provided bios updates to solve odd recognition problems...unfortunately there is not enough information to be absolutely sure what motherboard you have, so an incorrect guess to which bios update you need may render your board unusable.

[chperri02]

smartsoft is the name on the shell

thanks very much for all your help
btw i dont have internet access on that pc

[NooNoo]

Can you burn the drivers and the chipset id utility to a cd?

[chperri02]

done what you said and it still did not work i reinstalled the drivers off the cnmemorywebsite and still nothing