NEC USB 2.0 Toshiba Satellite Pro

**lkingscott** · September 27th, 2005, 07:35 AM

I have a Toshiba Satellite Pro, with Intel PIII 866 MHz running Windows 2k service pack 4.

I have been trying to get a cheapo NEC based Cardbus 4 port USB 2.0 to work properly. All the supplied NEC drivers install fine, but the MS USB 2.0 drivers do not. I always get the driver not found message.

Any ideas, I have tried everything (including upgrading to service pack 4, etc.)?

Lisa

**NooNoo** · September 27th, 2005, 08:46 AM

Welcome to Windrivers lkingscott

First place to check would be toshiba support Many laptops required a bios upgrade (supplied by the laptop maker for a specific model) or cardbus and other driver updates to get nec usb chipsets going. You didn't post your model, so I cannot check for you.

**lkingscott** · September 27th, 2005, 08:59 AM

Already done all the updating possible...

**NooNoo** · September 27th, 2005, 09:01 AM

and the model number is....

**lkingscott** · September 27th, 2005, 10:15 AM

Satellite pro 4600

**NooNoo** · September 27th, 2005, 10:48 AM

check this page to make sure you have the nec usb drivers installed correctly.

is this Toshiba Utility installed?

What version bios do you have installed at the moment?

**lkingscott** · September 27th, 2005, 11:02 AM

Yes, all the NEC drivers are OK, but the Windows USB drivers have yellow exclamation marks and only work at 1.1 speed. I will get a screen shot when I am back on that PC.

Which utility? There is a whole list.

I will let you know the BIOS version when I am in front of that PC.

Many thanks.

**NooNoo** · September 27th, 2005, 11:05 AM

can you take a screen shot and attach it to you next post of your device manager with the usb branch expanded?

The utility is the latest Tbios which has the title "Toshiba TBIOS Driver for Windows 9x/Me/XP/2000/NT4 (v2.4USB2; 11-20-2001; 902K)"

**lkingscott** · September 27th, 2005, 02:16 PM

Screenshot attached, not quite the same drivers listed as in your screenshots.

Many thanks.

Lisa

**lkingscott** · September 27th, 2005, 02:18 PM

Bios version 2.4, 03/15/2001

**NooNoo** · September 27th, 2005, 04:37 PM

Bios version is currently 2.6 ... suggest you update. Having done that, I suggest you remove ALL usb devices, controllers, and hubs in safe mode from device manager - unplug any usb devices and remove the pcmcia card. Then into bios setup and disable usb. Boot to normal mode and make sure windows does not detect any usb controllers and hubs - if it does, you missed a setting in bios. Repeat until no usb is detected (and no unknown devices show up in device manager).

When all is clear, leaving usb off in the bios, install the pcmcia card as per the instructions (usually drivers first, reboot then plug in pcmcia card). If that goes ok and works properly, enable onboard usb and allow that to install. Post back what happens.

**lkingscott** · September 27th, 2005, 05:11 PM

Just updated the BIOS, no change, will try removing everything next.

**lkingscott** · September 30th, 2005, 05:59 AM

I think I have now broken this card.

I tried uninstalling everything and removed the card.

Now when I plug it in it is not detected... back to the shop I think.

**NooNoo** · September 30th, 2005, 06:29 AM

ouch.

**lkingscott** · October 2nd, 2005, 06:10 PM

Well, I bought another card, different manufacturer Equip, but it turns out to be the same NEC chipset. Now this one is not recognised at all, indicating that something has screwed up in the cardbus drivers...