Upgraded motherboard and now pc is freezing Help Please here

**hardcorebrian** · October 22nd, 2005, 12:21 AM

Hey

I own a Hp pavillion a620n and i upgraded my
Mb manufacturer name: ASUS A7V8X-LA
HP/Compaq name: Kelut-GL6E

and now i go to my desktop and at least 5 mins into the pc it freezes up.. i was told to remove the battery and try that but it still freezes up

any help here? thanks alot please and thank you
oh yah the running system is windows xp

**Platypus** · October 22nd, 2005, 12:54 AM

Welcome to WinDrivers, hardcorebrian.

When WinXP is installed, it sets itself up according to the hardware (including motherboard), and your problem is likely because XP needs to be set up for the new hardware.

If you have a standard WindowsXP setup CD, the thing to do would be to boot up from that CD, and select the option "Repair Installation" from the menu it offers. This will usually get Windows running successfully, so you can then install the correct drivers for the new board and be 100%.

Since your system is an HP, if you have a System Restore disk, or a recovery partition on the hard drive, the problem could be harder to resolve, as they are also set up to restore according to the original system configuration.

Please let us know what resources you have available, eg XP CD, driver CD for new motherboard...

**hardcorebrian** · October 22nd, 2005, 07:56 AM

first off thanks to welcoming me to the board

but that i remember my hp never came with a set up disk or recovery disk
all i know about recovery is that it has the system recovery on the other part of the drive

but is there a way i can download it off hp's site or something
because my pc never came with a recovery disk that i know of

thanks for helping me out
sorry for the hastle

hardcore brian

**Ferrit** · October 22nd, 2005, 08:16 AM

No it is not downloadable. HP will sell you one
Are you saying you changed the motherboard in the case and kept the same windows on the harddrive?

**hardcorebrian** · October 22nd, 2005, 08:43 AM

no i upgraded the driver on the hp website and now its crashing every time you run xp you get the desk top for 2 mins and it freezes up and you have to shut the pc down manually....

i just ordered a hp recovery and restore disk but is there any other way of recovering it without losing any files?

i did take the battery out of the motherboard to try reset it but it did not work

any help please and thank you all for the help

hardcore brian

**Platypus** · October 22nd, 2005, 08:46 AM

Ah, I thought you had upgraded the actual motherboard.

You could try to restore from the recovery partition on the hard drive:

http://www.windowsreinstall.com/inst...ilion_xppc.htm

but I'm not clear whether this will return the system to factory condition ie lose your existing files etc.

Edit: Information about destructive and non-destructive restoring here:

http://www.sniggins.com/do_you_need_xp_boot_disc.htm

**hardcorebrian** · October 22nd, 2005, 08:57 AM

should i wait for hp to send me the disk or go ahead and do that
there sending me a recovery and restore cd in the mail

hardcore brian

**Ferrit** · October 22nd, 2005, 08:57 AM

or just use the windows restore to a day before the updates

**Platypus** · October 22nd, 2005, 08:59 AM

Yes, I keep forgetting about Windows Restore Points.

**hardcorebrian** · October 22nd, 2005, 09:02 AM

but the file had to do with the motherboard wouldn't that still be installed on it?

hp said something about tattooing the motheboard confused the hell out of me when she said that....but i will restore it to augusts settings and hopefully will work

**Platypus** · October 22nd, 2005, 09:14 AM

If you installed updated motherboard drivers, they are files installed into Windows on the hard drive, so rolling back to an earlier restore point will stop using those files and go back to the older ones. The only thing that would be installed into the motherboard itself would be a BIOS update, that wasn't what you did was it?

Tattooing is the keying of the Windows installation to the motherboard it is intended for, so you can only use the CD on that system, and they have to send you the right one.

**hardcorebrian** · October 22nd, 2005, 09:26 AM

http://h10025.www1.hp.com/ewfrf/wc/s...tem=pv-31037-2

this is where i got the update from but it says to update the bios which i obvisiouly did so that means system restore won't do anythign to help?
or i have to wait for a cd from hp to recover it.

hardcore brian

**hardcorebrian** · October 22nd, 2005, 09:41 AM

i restored it back 3 months and still freezes up
i notice nothing changed though the desktop was still the same and the programs i just installed recently were still on there

should i try and restore it furter or reformat the pc

**Platypus** · October 22nd, 2005, 09:44 AM

You do indeed seem to have done a BIOS update. If the HP operator said there was an issue regarding the tattoo, I would wait for the CD to arrive and use that. The restore from the hard drive may not install if the BIOS tattoo is no longer what it expects, although it might not make it any worse...