no active mixer device installed....please helppp

**LuisMartins** · October 29th, 2005, 04:11 PM

Hey Again....i published a thread here earlier but no response, i have this problem with my computer , i have no sound and everytime i try play something it says " no active mixer device installed ". also my speaker icon doesn't show at the bottom right hand side.
Here's my pc info taken from Everest, if someone please could help me, this is driving me nuts.

Field Value
Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack -
DirectX 4.08.01.0810 (DirectX 8.1)

Motherboard
CPU Type Intel Pentium II, 400 MHz (4 x 100)
Motherboard Name Intel Seattle SE440BX (2 ISA, 4 PCI, 1 AGP, 3 DIMM)
Motherboard Chipset Intel 82440BX
System Memory 224 MB (SDRAM)
BIOS Type Phoenix (09/21/99)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display
Video Adapter ATI Technologies, Inc. 3D RAGE PRO AGP 2X (8 MB)
3D Accelerator ATI 3D-Rage Pro
Monitor Axion CL-1766 [17" CRT] (7383738037327)

Multimedia
Audio Adapter Avance Logic ALS4000 Audio Device
Audio Adapter Cirrus Logic CS4610/4611 CrystalClear SoundFusion Audio Accelerator
Audio Adapter Cirrus Logic CS4610/4611 CrystalClear SoundFusion Audio Accelerator
Audio Adapter Cirrus Logic CS4610/4611 CrystalClear SoundFusion Audio Accelerator

Storage
IDE Controller Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD1200JB-00GVA0 (111 GB, IDE)
Disk Drive IOMEGA ZIP 100
Optical Drive NEC CD-ROM DRIVE:28D (40x CD-ROM)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 114463 MB (112601 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter 3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX) (192.168.0.2)
Modem Motorola SM56 Speakerphone Modem

Peripherals
USB1 Controller Intel 82371AB/EB PIIX4 - USB Host Controller

please someone heeeellllpppppppp

**slgrieb** · October 29th, 2005, 07:46 PM

Hello! Do you actually have more than one sound card installed in your computer such as an onboard sound chip and an add-in sound card?

If you really do, I would open Device Manager, go to Sound, video and game controllers, click the + to open the list, right-click any listed devices, and then click Remove in the context menu. Afterwards, shut down, remove any add-in sound cards, then restart and tell us what happens.

If you don't have an add-in card, just remove the sound devices in device manager, restart, and repost.

**LuisMartins** · October 29th, 2005, 10:27 PM

tyvm for your reply....no, i only have one sound card, and i have tried doind that, by going to control panel / system / hardware and unistalling, but when i restart it doesnt do a thing + i dont have the cd's to it .

**NooNoo** · October 31st, 2005, 03:46 PM

Don't have which cds? the operating system or the device driver?

The drivers for ALS are here at realtek

Is your computer branded... hp, compaq, packard hell?

**LuisMartins** · October 31st, 2005, 04:20 PM

Tyvm NooNoo for your replies. No my monitor is not branded, my tower is dell.

**NooNoo** · October 31st, 2005, 04:38 PM

OK, a Dell, good... what's the model and the service tag?

**LuisMartins** · October 31st, 2005, 05:14 PM

NooNoo ty ever so much for your help, i got my sound working with what you gave....OMG i couldnt believe i finaly got it fixed.TYV
Now the only thing i need to get fixed in this computer is the color:

even tho i have it on highest 32bit the color is very dark and poor.
when i go to colour settings i only see this colours : blue yellow black and white no matter on which setting.

What can i do to fix this???

Take care and once again thank for your help

**NooNoo** · October 31st, 2005, 05:18 PM

On the monitor there should be buttons- one of them should be a menu and you can adjust the brightness and contrast of the monitor. If it is still dark, then you can try to adjust the gamma on the advanced properties of the video card.... if it has them.

But from what you say, your monitor red gun may have gone, in which case you need a new monitor (not economical to fix). Test the monitor by trying it on another computer... if you get the same result, you have a dying monitor.

**LuisMartins** · October 31st, 2005, 05:22 PM

Tyvm NooNoo i will look into getting a new monitor i think will be best.

Well anything i can do for you or anyone, just email me.....i own you one.
Thank you very much

**NooNoo** · October 31st, 2005, 05:24 PM

My pleasure Luis

**LuisMartins** · October 31st, 2005, 07:28 PM

NooNoo my monitor color used to work perfect before i installed windxp, do u think has something to do with it????

**NooNoo** · November 1st, 2005, 01:37 PM

Possibly... there are some checks, the first one is the easy one, put the monitor on another computer.... if it works ok we have to go digging. It is possible that the monitor died coincidently.

The monitor plug to the computer may not be firmly... I get that problem with my monitor because I have a dvi to dsub adapter which is heavy and tends to work itself out of the socket.

XP possible problems AGP drivers (part of the motherboard drivers) need updating, Video card drivers need updating, monitor requires proper drivers, refresh rate and/or resolution (not colour depth) is too high for the monitor to handle properly.

**LuisMartins** · November 1st, 2005, 03:20 PM

ok NooNoo, the monitor works just fine in my other pc. Now, I am lost, how do i update all that stuff??

Thank you very much for taking your time with me.

**NooNoo** · November 1st, 2005, 03:38 PM

On checking your motherboard/video card, xp knows how to run these... so no updating there.

What's the make and model of the monitor so I can check the specs?

The resolution is found when you right click on the desktop somewhere (not an icon) and click properties. Then the settings tab...What is that set to 800x600?
The refresh rate you get to from the resolution page... click the advanced button and click on the monitor tab - what is the number shown 60hz? What options are available from the drop down arrow?