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November 8th, 2005, 03:49 PM
#1
Registered User
Panda Platinum Internet Security firewall error
I've been working on a computer that keeps giving a firewall error. Nothing specific, just under the firewall section it says error.
Here is some of the things I have been done
-reloaded windows so working with a fresh installation of XP (using sp1, but when sp2 was installed it still did not work)
-verified no other security related SW is installed
-verified windows firewall is disabled
I installed Panda after all the above was done and it still gives firewall error. Now with this firewall it blocks the customers access to the internet (using DSL w/ verizon). Also, with it in the error status it does not allow us to get into the firewall settings as the option is not available when it's in error status. I even tried to disable the self diagnoses tool on Panda to see if it would get rid of the error message, but it keeps coming up. I would just recommend EU not using the Panda firewall (by going the installation and selecting not to install it), but for some reason the customer wants to use this firewall. Any suggestions on what to do so I can get this firewall working?
Thanks for any help anyone may be able to provide on this.
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