December 10th, 2001, 08:11 AM
Printer won't print from the internet.....word prints fine
My printer won't print from the internet. I connect through AOL. When I go to a web site and hit the printer icon, nothing happens. MS Word prints just fine. Please help!!
December 10th, 2001, 09:40 AM
Well, everybody around here will tell you to get rid of that stupid AO-Hell and get a real Internet Service Provider. It has got to be the absolute worst as for as an ISP, email client, etc.
If you can print from every other application, then it is probably your AO-Hell software that is hosing things up. You might try calling AO-Hell Tech Support (contradiction in terms, there) but you will spend a long time on the phone and they probably won't help you anyway.
When you do surf the net from AO-Hell, which browser pops up? Is it Internet Explorer or Netscape or what?
Sorry I couldn't help out more...Good Luck!
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