outlook express /norton problem
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Thread: outlook express /norton problem

  1. #1
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    Question outlook express /norton problem

    dont know if im in the right section but since norton updated my outlook express will not open unless i turn off intrnet security how do i solve this .please put in simple terms im a bit fick !!!

  2. #2
    MegaMod DonJ's Avatar
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    Have you rebooted since Norton updated? Outlook Express should work just fine.
    I'm good enough.
    I'm smart enough.
    And doggone it,
    People like me!

  3. #3
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    yes ive rebooted afew times .by the way running on xp sp2 if that makes any dif

  4. #4
    Registered User emr's Avatar
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    Some details on what you mean by OE not opening. Does it just hang at startup or not open at all?


    Any specific error messages?

    emr

  5. #5
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    when i try to open oe i get message saying pop3 server has not responded but my hot mail account opens so do's my msn and my blueyonder web mail all running from the same server

  6. #6
    Registered User emr's Avatar
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    Quote Originally Posted by parkerd
    when i try to open oe i get message saying pop3 server has not responded but my hot mail account opens so do's my msn and my blueyonder web mail all running from the same server
    What version of Norton AV? Older versions used to do something funky with the pop settings, like changing them so they went to 127.0.0.1 which was the Norton pop service that was installed to scan the incoming emails.

    Distant memories though so could be wrong.

    What is your pop server set to?

    emr

  7. #7
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    using norton 2005 popsetting 110 i think

  8. #8
    Registered User emr's Avatar
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    Quote Originally Posted by parkerd
    using norton 2005 popsetting 110 i think
    And the pop server that is configured? Is it your normal mail server or something else?

    emr

  9. #9
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    yes . hotmail / blueyonder webmail/

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