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September 4th, 2009, 03:00 PM
#1
HP HDX 16 Laptop - Integrated Webcam Problem
I asked this in the chat yesterday, and got responses like "hardware's dying," but not everyone here goes on the chat, so I thought I'd ask anyways.
SO, here's the interesting issue. A friend of mine has an HP HDX 16 laptop (I don't know any other data about make/model), and their integrated webcam has kinda malfunctioned. Before a week ago, the webcam worked fine. Now, when they reboot their computer, the webcam works for 5 minutes, then stops working. My friend goes to the same University as I do, so she uses it to communicate with her family through MSN. She'd really like to get her webcam working again.
Other relevant data:
-OS: Windows Vista Home Basic (I think), 64bit version.
-The computer reads the device as "HP Webcam" in the device manager, but under the advanced details, it says "Device Description: USB Webcam Device".
-When specifying "USB Webcam Device" in Windows Live Messenger, it returns black.
So, any ideas on how to repair/fix it?
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September 4th, 2009, 04:59 PM
#2
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September 4th, 2009, 05:33 PM
#3
Thanks. I'll start there and let you know if I need any more help.
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September 4th, 2009, 07:47 PM
#4
Registered User
Sergeant WOTPP
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