Installing Windows Freeze Up

**xShrimp** · May 15th, 2006, 02:00 PM

I placed the disc into the optical drive, it loads up and give me the ENTER=Install (or Continue) R=Repair F3=Quit/Exit and at that screen, my keyboard is frozen, so I cannot install Windows. SO FRUSTRATING! HELP

**3fingersalute** · May 15th, 2006, 02:23 PM

Hmm, that's pretty general, here's a few things to try:

Try unhooking all hardware except for the mouse and keyboard.
Try another keyboard.
Try a different Windows CD.
Try a different CD-ROM drive.

Why are you installing, were you having problems, or is this a new build?

Originally Posted by xShrimp

I placed the disc into the optical drive, it loads up and give me the ENTER=Install (or Continue) R=Repair F3=Quit/Exit and at that screen, my keyboard is frozen, so I cannot install Windows. SO FRUSTRATING! HELP

**markduren2458** · May 15th, 2006, 03:34 PM

whats the pc you are trying to install?

**street1** · May 15th, 2006, 06:36 PM

Is the Bios support for your Usb keyboard set properly?

**xShrimp** · May 15th, 2006, 06:41 PM

Im using a PS2 keyboard, and it worked before, but I dont know why it just doesn't this time. Im installing it because I have a new harddrive I want to use and it doesn't work after it finishes loading windows.

**street1** · May 15th, 2006, 06:54 PM

Well,you have narrowed it down to the keyboard malfunction or the bios.

I don't know if you have a 3.5 floppy diskette drive if so you could try a boot disk set for windows xp.

http://support.microsoft.com/?kbid=310994

**Ferrit** · May 16th, 2006, 08:15 AM

Originally Posted by xShrimp

Im using a PS2 keyboard, and it worked before, but I dont know why it just doesn't this time. Im installing it because I have a new harddrive I want to use and it doesn't work after it finishes loading windows.

Exactyl what doesnt work after it finishes loading windows?
The new harddrive or the keyboard?

**slgrieb** · May 16th, 2006, 03:12 PM

XP has a glitch now and again detecting and working with USB keyboards and mice. Shut down the computer, plug in a PS2 keyboard, and let Windows restart, install whatever drivers you need, etc, to finish setup and after all drivers are loaded, mandatory reboots done, connect the USB keyboard and it should be detected and installed. Then you can shut down and unplug the PS2 keyboard.

**xShrimp** · May 16th, 2006, 06:45 PM

OK! so im using a PS2! keyboard, and AFTER windows install loads (ENTER=Continue blah blah) it just STOPS, keyboard doesn't work, and nothing happens, so I restart and BAM! freezes again.

**street1** · May 16th, 2006, 07:48 PM

Are you sure you have a good Windows install disk?

3fingersalute has already mentioned the basics before you can install in the first response to this post.

**slgrieb** · May 17th, 2006, 03:39 PM

Well, X the next thing to check would be memory problems. That's about the leading cause of failed XP install or hung installs. GoldMemory: http://www.goldmemory.cz/ or MemTest86: http://www.memtest86.com/ are both good stand-alone test utilities. Don't just assume that if the memory worked last week, month, whatever, that it's OK. Got a machine on the bench right now with some kind of off-brand trash memory that worked about 2 weeks. One module is so bad, the computer won't boot with it installed, and the second is detected as a 32 MB module by the BIOS even though it's 128MB! If the memory tests good, there's Plan C.

**markduren2458** · May 17th, 2006, 05:55 PM

what is the PC you are working on? outside chance you may have to 'tatooe' the drive to get it to work

**markduren2458** · May 17th, 2006, 05:58 PM

if this is a brand name pc then check the website for dmi utility

**gotit** · May 26th, 2006, 11:27 PM

Before installation do a hardware compatibility test. Make sure all your hw is xp compatible...........

**Guts3d** · May 27th, 2006, 12:44 PM

Also, on occasion the jumper on the hard drive will let you get that far, even set wrong. Check that it is set to master or single drive, whichever is the case for your motherboard.