USB2.0 MFP(Hi Speed) - Help

**CCT** · November 9th, 2006, 02:47 PM

1 more thing you can do please - In Everest, click Computer, Summary and do a quick report and paste that here also. tx

**redman68** · November 10th, 2006, 04:20 AM

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name XXXXXXXXXXXXXX
User Name XXXX XXXXXX

Motherboard:
CPU Type AMD Athlon, 800 MHz (8 x 100)
Motherboard Name Gigabyte GA-7ZX(-1)
Motherboard Chipset VIA VT8363(A) Apollo KT133(A)
System Memory 128 MB (PC100 SDRAM)
BIOS Type AMI (10/26/00)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce DDR (32 MB)
3D Accelerator nVIDIA GeForce 256 DDR
Monitor CTX VL700, MS700, PL7 Series, 17-Group 69KHz/160Hz [17" CRT]

Multimedia:
Audio Adapter Ensoniq ES1371 (Gigabyte)

Storage:
IDE Controller VIA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST320413A (20 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive LG CD-RW CED-8120B (12x/8x/32x CD-RW)
Optical Drive PIONEER DVD-ROM DVD-115 (16x/40x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (FAT32) 19075 MB (7602 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Mouse

Network:
Network Adapter AEI USB To Fast Ethernet Adapter (86.5.172.210)

Peripherals:
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device AEI USB To Fast Ethernet Adapter
USB Device Philips SPC 200NC PC Camera #4

**NooNoo** · November 10th, 2006, 05:23 AM

The usb cable that you use to connect the printer... did it come with the printer or did you buy it separately? If it was a separate purchase... was it the cheapest one you could find?

OK, this is odd... that board should have Via 686 onboard audio (VIA 1616/1617 codec). Why does it show the Ensoniq 1371? Did you turn off onboard audio and put a pci card in for sound?

There are 3 revisions for that board... rev 1.x, rev 5 and rev 5.1. Can you have a look at the motherboard and see if you can see the revision number? A bios update may help the situation.

Before that though, I think a repair install of XP with the printer plugged in, switched on and online and a good quality usb cable used could solve this.

**redman68** · November 10th, 2006, 07:23 AM

Hi NooNoo,

The USB cable was purchased seperate to the printer, but i have no idea if it's a good one or not. Whilst messing with this problem i have already tried two other USB cables i had, same outcome unfortunately.

I don't know about the audio on the board as today is the very first time i have opened the computer to look inside. (filthy!)

the board is GA-7ZX Rev 1.01.

I tried to do a repair install by booting from the CD, but after agreeing to the license agreement the only options i was given was Install or Delete? In the box it had the following;
C: Partition1 (FAT32) 19085 MB (8253 FREE)
Unpartitioned Space 8 MB

I'm really not sure what i'm doing so i aborted because i'm a chicken when doing something irreversable to my machine.
Am i missing something when i try to do the repair?

**NooNoo** · November 10th, 2006, 08:35 AM

You should have chosen install, then you would have been given a further choice to repair the current installation - which is the one you want .... or to put a new copy of windows there.

When you looked inside the computer, did the speaker jack get plugged into a card sitting in a white pci slot? Or does the speaker jack into a socket which is directly connected to the motherboard? Or does it connect to a plate which sits over the pci slots but has no card that fits into a white pci slot?

When you reboot, can you see what revision bios you have? It's two characters starting F...

**redman68** · November 10th, 2006, 09:57 AM

HI, I chose 'Install' then it went to a new page asking me if i wanted to format and install a 'fat' system or keep settings, so i kept settings. Then a warning appears that if i continue, the program will write over all previous files and i will lose any data stored in my documents and other files. I 'Aborted'

'speaker jack'? the only thing i could see was an audio wire plugged directly into the motherboard. The only things i could see plugged into the motherboard slots were the graphics card and a USB2 card. there are five white slots, four are empty.

when i reboot i don't get chance to see what revision bios i have as any writing disappears in an instant.

**CCT** · November 10th, 2006, 10:32 AM

If you hit the scroll lock key (or maybe it is pause/break) during post the process will halt then you can read the screen - gotta be quick like a bunny.

Here is a guide for Repair Install;

http://www.oucs.ox.ac.uk/helpcentre/...D=body.1_div.7

**NooNoo** · November 10th, 2006, 11:39 AM

So do you have speakers connected to your computer? Is this audio wire the wire to the speakers?

I think Gigabyte have the bios version as part of the bios menu title.... try pressing del a few times when you start up the computer to get you into bios.

And it is the pause/break key, not the scroll lock key CCT.

**redman68** · November 14th, 2006, 04:51 AM

Hi, sorry it took so long to get back to you all about this problem. I ended up formatting my hard-drive and re-installing XP, it worked. Printer is now happily chugging away whenever i ask it.
Thanks to those wonderful people who helped me, CCT & NooNoo