AC'97 installation trouble

**BoozermaN** · January 4th, 2007, 11:24 AM

Hi there I'm having problems with installation for my sound card drivers.

I recently rebooted my system due to system problems and after rebooting my computer everything worked fine, but everytime I try to install Realtek AC'97 drivers my computer restarts itself before it finishes installation and this is the message when I send an error report:

Problem caused by Windows (R) WDM driver for Realtek AC'97 (ALCXWDM.SYS)

This problem was caused by Windows (R) WDM driver for Realtek AC'97 (ALCXWDM.SYS). This program was created by Realtek Semiconductor Corp.. Realtek Semiconductor Corp. does not currently have a solution for the problem that you reported.

I have tried several times with different versions with the same outcome.

I have briefly looked around these forums but have not found a solution but I have done what people have suggested with everest!

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name NICKS_PC
User Name Nick

Motherboard:
CPU Type Intel Pentium 4, 2800 MHz (14 x 200)
Motherboard Name MSI MS-6763 (Packard Bell OEM)
Motherboard Chipset Intel Springdale i865PE
System Memory 1024 MB (PC2700 DDR SDRAM)
BIOS Type Award (07/09/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter RADEON 9200 SERIES - Secondary (128 MB)
Video Adapter RADEON 9200 SERIES (128 MB)
3D Accelerator ATI Radeon 9200 (RV280)
Monitor NEC FT500 [15" LCD] (102105013012)

Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage:
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Floppy Drive Floppy disk drive
Disk Drive ST3160022A (160 GB, 7200 RPM, Ultra-ATA/100)
Disk Drive HDT72252 5DLAT80 USB Device (250 GB, 7200 RPM, Ultra-ATA/133)
Disk Drive USB2.0 (FS) FLASH DISK USB Device (117 MB, USB)
Optical Drive HL-DT-ST DVD-ROM GDR8161B (16x/48x DVD-ROM)
Optical Drive PIONEER DVD-RW DVR-105 (DVD:4x/2x/12x, CD:16x/8x/32x DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 152617 MB (84251 MB free)
F: (FAT32) 238406 MB (41018 MB free)
Total Size 381.9 GB (122.3 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC
Network Adapter WAN (PPP/SLIP) Interface (88.110.211.156)
Modem Smart Link 56K Voice Modem

Peripherals:
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device USB ADSL WAN Adapter
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
-----------------------------------------------------------------------------

So is there anytyhing anyone can suggest for this problem?

Thanks,
Nick

**NooNoo** · January 4th, 2007, 12:58 PM

Welcome to Windrivers BoozerMan

Where did you get the drivers? From Packard Bell? You see your sound is an Intel AC97 (your network is realtek though)