No Sound On Re-Formatted XP Pro

**ctizzy** · January 23rd, 2007, 12:40 AM

i recently was having problems with my pc, so i deleted the partition on the hard drive, and made a new partition and put win xp pro on my pc, now there is a ! beside my multimedia audio controller device...and i dont know how to fix it..

heres my computer off of everest

Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 1
DirectX 4.08.01.0810 (DirectX 8.1)

Motherboard
CPU Type Intel Celeron, 1800 MHz (18 x 100)
Motherboard Name Intel Rexburg D845GRG (3 PCI, 1 AGP, 2 DIMM, Audio, Video)
Motherboard Chipset Intel Brookdale-G i845G
System Memory 512 MB (DDR SDRAM)
BIOS Type AMI (08/17/02)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter Intel(R) 82845G/GL Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics
Monitor Gateway EV700 [17" CRT] (LIC03514551)

Multimedia
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

Storage
IDE Controller Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Floppy Drive Floppy disk drive
Disk Drive MAXTOR 6L040J2 (40 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive HL-DT-ST CD-RW GCE-8400B (40x/12x/40x CD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 38162 MB (33288 MB free)

Input
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Network
Network Adapter Instant Wireless USB Network Adapter ver.2.6 (192.168.1.105)
Network Adapter Intel(R) PRO/100 VE Network Connection

Peripherals
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
USB Device Instant Wireless USB Network Adapter ver.2.6 #3
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device

i went to intel's website and downloaded the drivers they said were correct. they did not work, and i even went to gateway's drivers and those didnt work..i need help

**NooNoo** · January 23rd, 2007, 04:39 AM

Welcome to Windrivers CTizzy

I believethis is the right one

To make sure you have a couple of options

go here and enter your gateway serial number or go here for an automatic scan and it will provide the drivers you need,

**ctizzy** · January 23rd, 2007, 02:25 PM

the auto update didnt work....it said that i couldnt update to it because i have a service pack...it said only used for pc's with no sp..

and ive also tried the other 2 like last night....just nothing seems to work...i will say this though....i did use a dell re-install disc...if that means anything

**NooNoo** · January 23rd, 2007, 03:03 PM

Dell?

You have a dell? What is the service tag?

**ctizzy** · January 23rd, 2007, 03:07 PM

its a gateway pc, but i used a dell xp pro re-install disc..

**NooNoo** · January 23rd, 2007, 03:14 PM

Why? Where are your Gateway disks? What gateway serial no and model number do you have?

**ctizzy** · January 23rd, 2007, 03:18 PM

i dont have gateway discs...thats my problem...i dont have any discs..serial # is... 0028292012, and im not sure what model #

**NooNoo** · January 23rd, 2007, 03:23 PM

Well the good news is that the driver I linked you to IS the right driver.

Now what we need to do is go through what the error message(s) are in detail when you try and install it.

Please post EXACTLY what the error message is when you attempt to install the driver from this link

**ctizzy** · January 23rd, 2007, 03:36 PM

that driver takes like almost an hour on my pc to install...and ive tried that 3 times...it does nothing...the gateway update did install the drivers but there is a code 1 for explination beside multimedia audio controller,driver not configured correctly

would it help if i did my auto-updates? for my windows