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July 10th, 2007, 09:01 AM
#1
I Need Help with my drive!!
I have a DVD/Cd drive, well its a DVD/Cd burner (BenQ)...
Recently it has been unable to read DVDs, it can however read and burn CDs.
Why can't it read and burn DVDs?
When I insert a DVD nothing happens, when I check the Drive - I go to my computer and click on Drive E it shows nothing. When I attempt to burn files off my computer onto DVD it says please insert DVD, when there is already one in there.
I am in desperate need to fix this problem. Can any one please help me?
Thank you so very much.
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July 10th, 2007, 09:45 AM
#2
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July 10th, 2007, 11:56 AM
#3
Driver Terrier
Most of the CD with DVD drives have two different lasers - one for DVDs and one for CDs. It could be that the DVD laser just died leaving with the cd burning ability only.
Have you tried reading a standard shop bought DVD movie?
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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July 10th, 2007, 07:48 PM
#4
Registered User
Bad hardware, Bubba. BenQ drives aren't very reliable. There are many inexpensive alternatives from Asus, LG, Pioneer, MSI, etc. that are better products.
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July 11th, 2007, 06:39 PM
#5
Registered User
If Benq has a firmware update for that drive, you might try installing that. I had an old Acer CD-RW that I thought was dead and updating the firmware brought it back to life.
No guarantee, but it might crutch you through until you can pick up a better drive like slgrieb said.
When all else fails.....FDISK!
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