SiS 7018 Audio Driver cannot start (Code 10)

**Flacks** · August 3rd, 2007, 01:10 PM

Hi all I have a big problem
my sound is gone

I got a virus on my computer and it some how got rid of some audio drivers as of now iv fixed all but one the SiS 7018 Audio Driver
I'm totally stuck

iv tried installing lots of drivers from the net and none of them worked
iv read countless threads an done as they said but no luck my sound is still gone

the computer I'm using is:
an Advent 3118, windowsXP with an onboard sound card
the driver is:
SiS 7018 Audio Driver built by WinDDK version 5.1.2535.0
the device status is:
This device cannot start. (Code 10)

any help or advice would be much appreciated
oh! an just to let you all know I'm a noob i don't know much about this stuff so sorry

thanks in advanced

Flacks

**CCT** · August 3rd, 2007, 01:55 PM

You should start your search at the manufacturers' site and, if they have no support or whatever, then try:

http://www.sis.com/download/agreemen...url=/download/

**Flacks** · August 3rd, 2007, 01:58 PM

ok im gonna try that now an post if it worked or not

thanks man

**Flacks** · August 3rd, 2007, 02:09 PM

should i uninstall the old one because I tried this one before and it didn't overright it plus I also tried a manual driver update but it said my old one is better than this one

**CCT** · August 3rd, 2007, 02:14 PM

You should uninstall the 'old' one - the fact that it doesn't work negates any problem with the 'old' one being newer than the one SiS has for download.

Uninstall the old one, reboot.

Then download the 'new' one - I suggest you make a Desktop folder called Sound and download to there. Then, you have it pegged for future needs.

**Flacks** · August 3rd, 2007, 02:26 PM

I done what you said but no luck it didn't work the new one doesn't even show up on the Device Manager

any other ideas

**CCT** · August 3rd, 2007, 02:27 PM

So, you download it to a desktop file, then what? Did you open the folder and install or unzip or what?

**Flacks** · August 3rd, 2007, 02:32 PM

I downloaded it to a folder named sound on my desktop
used winrar to unzip it then used the setup.exe and rebooted

**CCT** · August 3rd, 2007, 02:38 PM

Well, all things being equal, if you download the 7018 Sis Win XP driver it should work.

So now you need to check your sound is turned on - look in Start, Control Panel, Sounds and Audio Devices and click Audio - what is shown for the default device?

Is there and entry under hardware (same access) that says something like 'SiS High Definition Audio' and when you click properties does the 'device usage' show 'use this device enabled' or similar?

**Flacks** · August 3rd, 2007, 02:47 PM

No man the default has no device and is grayed out and theres no SiS at all under hardware

**CCT** · August 3rd, 2007, 02:53 PM

Is there and entry under hardware (same access) that says something like 'SiS High Definition Audio' and when you click properties does the 'device usage' show 'use this device enabled' or similar?

If it shows, on that same window, click driver then click update and send the search to the folder you made where you unzipped the drivers (should have been the desktop folder I asked you to make).

edit: the key things is 'says something like' - you have to identify the sound chip/controller so you can tell it to get the drivers

**Flacks** · August 3rd, 2007, 02:59 PM

no there is no same access entry under hardware and no 'SiS High Definition Audio' could it be somewhere else?

**CCT** · August 3rd, 2007, 03:02 PM

the key thing is 'says something like' - you have to identify the sound chip/controller so you can tell it to get the drivers

If you enter Device Manager do you have any yellow markers?

On what if any?

**Flacks** · August 3rd, 2007, 03:10 PM

no man no yellow markers

**CCT** · August 3rd, 2007, 03:17 PM

Well, that may explain why you have no sound - it appears that your sound chip/controller has gone away.

Check in your Bios, see if sound is turned on (may or may not have that setting)

Make sure plug and play is enabled in Start, Control Panel, Administrative Tools, Services (should be set as automatic)