Looking for remote support solution...

[noah_678]

Hi all,
I am looking for a web conferencing and remote support solution that would work on both PC and Mac. Actually I’m in need of a tool that can present my computer screen remotely. Does this solution exist? Please help.

[shamus]

Hi all,
I am looking for a web conferencing and remote support solution that would work on both PC and Mac. Actually I’m in need of a tool that can present my computer screen remotely. Does this solution exist? Please help.

VNC will do the remote

Mac:
If your running OSX 10.4 it's built in:

http://www.macminicolo.net/Mac_VNC_tutor.html

If not:

http://www.redstonesoftware.com/prod...osx/index.html

For PCs:

http://www.tightvnc.com/download.html

[houseisland]

If you are a business providing remote support for desktops, you could do far worse than:

http://www.gotoassist.com/

____________________________________________



It is my pure and virtuous heart that
gives me the strength of ten!

[geeksRus]

CrossLoop

[houseisland]

CrossLoop

Cool!



____________________________________________



It is my pure and virtuous heart that
gives me the strength of ten!

[The Intimidator]

I use crossloop too. If the person I'm helping doesn't have it already it's easy and quick for them to download it and install it.

It's now a part of the ghost image for each model of PC I support.

[slgrieb]

The majority of clients I have that are heavy remote access users are agencies or businesses that deal with offices of the State of Texas. Radmin has increasingly become the tool of choice.