Server Issues

3M · February 13th, 2008, 10:41 AM

Customer comes in every morning and the server has shut down,so she has to reboot every morning.
Can anybody help a brother out?
Thanks to all
3M

**Ferrit** · February 13th, 2008, 01:17 PM

A little more information is required before anyone could even possibly hazard a guess.
What hardware?
What windows?
What power backup supply?

3M · February 13th, 2008, 01:47 PM

server 2003 sbe, Apc Back-up. She is getting A drive or service did not load.Sorry for the info but at the I took the call customer had no clue

**PBase001** · February 13th, 2008, 02:15 PM

What does system and application logs tell her in the event viewer.

Any errors? Is the APC (Power chute) software preemptively shutting down the server?

3M · February 13th, 2008, 02:32 PM

Thanks guys, been out the biz for awhile 2.5 yrs

**PBase001** · February 14th, 2008, 09:20 AM

Actually I believe Power chute is only available with APC's Smart-UPS products, so you could rule that out as a possible problem.

But Event Viewer will be a good place to start.

**Kodiak** · February 14th, 2008, 10:16 AM

Maybe there is something set to shut down after it occurs like a backup or something if you don't find something in the event viewer. I know my APC has powershute and if something is on the screen when it shuts down it is there when I restart so you could put something up on the screen and then when she has to restart in the morning it would come back if it was the ups. I'm not an expert with servers but just thought I would throw that out there.