Yahoo Browser slow typing in search boxes and email Fix
Results 1 to 7 of 7

Thread: Yahoo Browser slow typing in search boxes and email Fix

Threaded View

  1. #1
    Driver Terrier NooNoo's Avatar
    Join Date
    Dec 2000
    Location
    UK
    Posts
    31,824

    Yahoo Browser slow typing in search boxes and email Fix

    This is another one of NooNoo's odd problems.

    It affects only the Yahoo Browser supplied in the UK by BT Yahoo and in the States by AT&T Yahoo.

    The problem started with one of my customers shortly after installing a new Canon Scanner.

    After some experimentation I discovered it was Presto PageManager that was bundled with the scanner that causes the problem.

    Presto Page Manager installs a start up item which doesn't seem to be needed nor affects the functionality of the program or the scanner.

    This fix will work for any Yahoo Browser and was resolved for the BT Yahoo Browser slow typing problem.

    This problem can be solved by simply unchecking one tick box.

    On XP click start, then run and type in
    msconfig
    click OK
    On the window that comes up, select the last tab called startup options
    Go down the list until you see WRTMON and uncheck the box next to it.

    Apply and OK, and restart when prompted.

    When you get the desktop back up, you will have a message about the system configuration utility - check the box to not show the message again.

    Your browser should now work fine.

    The Cause:
    Canon have a great range of software bundled with the scanner - one of which is Presto Page Manager. WRTMON belongs to that. It doesn't need to be there on start up, strangely, WRTMON doesn't launch when you open Presto Page Manager.

    WRTMON launches WRTPROC, so if you check your task manager before fixing it you will see both processes there.

    I don't know if this has the same effect in other operating systems like Windows 2000 or Vista.

    I wrote to Canon in the vain hope that they would put up a knowledge base article and even perhaps talk to Presto Page manager writers... but no, they wrote back and blamed Microsoft. Way to go Canon, great customer service you have. The user doesn't care who wrote the file and how it's implemented, all they know is that they installed a Canon Scanner and their Yahoo browser stopped working properly.

    I also wrote to Newsoft who produce Presto Page Manager - I haven't even had an acknowledgement yet.

    If I get any updates I will post again.
    Last edited by NooNoo; March 18th, 2008 at 05:07 AM.
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •