intel 82801EB ICH5 - AC'97 Audio Controller/sound max problems
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Thread: intel 82801EB ICH5 - AC'97 Audio Controller/sound max problems

  1. #1
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    intel 82801EB ICH5 - AC'97 Audio Controller/sound max problems

    The sound on my computer doesn't work and in device manager it shows a yellow ! next to realtek '97 and when i click update driver i get this



    --------[ EVEREST Ultimate Edition ]------------------------------------------------------------------------------------

    Version EVEREST v4.50.1330
    Benchmark Module 2.3.224.0
    Homepage http://www.lavalys.com/
    Report Type Report Wizard
    Computer DGQMN981
    Generator John
    Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
    Date 2008-05-16
    Time 12:14


    --------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
    Computer Type ACPI Uniprocessor PC
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name DGQMN981
    User Name John
    SMTP E-mail Address jlefkowits@verizon.net
    Logon Domain DGQMN981
    Date / Time 2008-05-16 / 12:14

    Motherboard:
    CPU Type Intel Celeron D 320, 2400 MHz (18 x 133)
    Motherboard Name Dell Dimension 3000
    Motherboard Chipset Intel Morgan Hill i865GV
    System Memory 512 MB (PC3200 DDR SDRAM)
    DIMM1: Micron Tech. 16VDDT6464AG-40BG4 512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz) (2.5-3-3-7 @ 166 MHz) (2.0-2-2-6 @ 133 MHz)
    BIOS Type Phoenix (11/08/04)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display:
    Video Adapter Intel(R) 82865G Graphics Controller (96 MB)
    3D Accelerator Intel Extreme Graphics 2
    Monitor Dell E173FP [17" LCD] (D542857A216L)

    Multimedia:
    Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

    Storage:
    IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
    Disk Drive Maxtor 6Y080L0 (80 GB, 7200 RPM, Ultra-ATA/133)
    Optical Drive SONY CDRW/DVD CRX330E (DVD:16x, CD:48x/32x/48x DVD-ROM/CD-RW)
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 72237 MB (16910 MB free)
    Total Size 70.5 GB (16.5 GB free)

    Input:
    Keyboard HID Keyboard Device
    Mouse Microsoft USB Wheel Mouse Optical

    Network:
    Primary IP Address 192.168.1.3
    Primary MAC Address 00-13-20-73-4D-7B
    Network Adapter Intel(R) PRO/100 VE Network Connection (192.168.1.3)
    Modem Intel(R) 537EP V9x DF PCI Modem

    Peripherals:
    Printer Dell Photo Printer 720
    Printer Fax
    Printer Intuit Internal Printer
    Printer Microsoft Office Document Image Writer
    USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
    USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
    USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
    USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
    USB Device Microsoft USB Wheel Mouse Optical
    USB Device USB Human Interface Device

    DMI:
    DMI BIOS Vendor Dell Computer Corporation
    DMI BIOS Version A02
    DMI System Manufacturer Dell Computer Corporation
    DMI System Product Dimension 3000
    DMI System Version
    DMI System Serial Number GQMN981
    DMI System UUID 44454C4C-5100104D-804EC7C0-4F393831
    DMI Motherboard Manufacturer Dell Computer Corp.
    DMI Motherboard Product 0TC666
    DMI Motherboard Version
    DMI Motherboard Serial Number ..CN7082156N00SF.
    DMI Chassis Manufacturer Dell Computer Corporation
    DMI Chassis Version
    DMI Chassis Serial Number GQMN981
    DMI Chassis Asset Tag
    DMI Chassis Type Mini Tower
    Last edited by zmagik; May 16th, 2008 at 11:21 AM.

  2. #2
    Driver Terrier NooNoo's Avatar
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    Welcome to Windrivers Zmagik

    You have sound max audio or realtek audio?!

    So what I need is the motherboard make and model to get you the correct driver.
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  3. #3
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    woops didnt mean to post that again. so did you find a driver?
    Last edited by zmagik; May 16th, 2008 at 11:58 AM.

  4. #4
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    thanks im gonna try now

  5. #5
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    that one didnt work i tried it before... any others?

  6. #6
    Driver Terrier NooNoo's Avatar
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    When you say didn't work, what exactly do you mean?
    Please describe what you did when the file finished downloading.
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  7. #7
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    um it said it was installed but then the sound still doesn't work...

    btw it was this one

    http://support.dell.com/support/down...&fileid=122481

  8. #8
    Driver Terrier NooNoo's Avatar
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    OK, let's assume the driver installed ok..

    Let's check the obvious.... and please do check, don't just say so.

    1. The speakers are plugged into the green jack
    2. the speakers are plugged into the power strip
    3. The speakers work - plug them into another device such as an mp3 player.
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  9. #9
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    intel 82801EB ICH5- AC'97 Audio Controller/sound max problems

    hi im luciano quijano requesting to install or solve the AC'97 Audio Controller/ sound max problems.

  10. #10
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    sound problems

  11. #11
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    Hello Luciano:


    Please tell us the make and model of computer OR make and version of motherboard if a u-build.

    Alternatively;

    Download and run Everest Home (it is free):

    http://www.majorgeeks.com/download4181.html

    Once you download it, click on it and let it install and then run it from the icon on your desktop.

    Click on the + sign beside 'Computer', then on 'Summary', then go to the VERY Top of the screen and click on 'report'.

    Note: the 'Very Top' isn't one line down, it means what it says.

    Cursor over 'quick report-summary' and then click on 'plain text' and then click on 'save to file' and change the 'save in' folder to 'Desktop' and then click 'Save'.

    Clear all your open windows and on the Desktop click on that 'report.txt' icon - this will open it in a text editor
    (probably Notepad) and then use your mouse to highlight ALL the 'debug' entries and delete them, then use your mouse to hilight all the remaining text then copy and paste it to here.

    For future reference: once you open Everest, click on file, preferences, report and uncheck the 'include debug information in the report' box. People rarely want to see that stuff.


  12. #12
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    Quote Originally Posted by NooNoo
    OK, let's assume the driver installed ok..

    Let's check the obvious.... and please do check, don't just say so.

    1. The speakers are plugged into the green jack
    2. the speakers are plugged into the power strip
    3. The speakers work - plug them into another device such as an mp3 player.
    yep all is true i use them with my ipod a lot and sound comes out fine

  13. #13
    Driver Terrier NooNoo's Avatar
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    OK Please list every item under sound in device manager... all the codecs etc.
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  14. #14
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    Audio Codecs
    Legacy Audio Drivers
    Legacy Video Capture Devices
    Media Control Devices
    SoundMAX Integrated Digital Audio(with yellow exclamation point)
    Unimodem Half-Duplex Audio Device
    Video Codecs

  15. #15
    Driver Terrier NooNoo's Avatar
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    ok double click audio codecs and then select the properties tab... there is a list of codecs... double click each one to ensure that the radio button is set to "use this audio codec" and then post what audio codecs you have listed in the properties tab.

    It should look something like this - but not necessarily exactly the same
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

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