[RESOLVED] IE Problem

[Zonie]

I have a client's PC I just installed XP Pro on last week. Client called 4 days late to let me know they cannot access the Intenet. I check the Ipconfig and and all is OK. I can ping web sites witrh no problem. Checked for virus and spyware, no problems. Afetr restoring all the IE settings back to default, still cannot bring up any websites. Finaly I decided to use Firefox to access the web. Cannot connect to web because proxy server cannot be found. What the ?????? I check the settings in IE and find the proxy server is checked. I uncheck, apply and say OK, only to find out it is still checked. How do I GET THIS PROXY SERVER OUT OF HERE SO I CAN GET IE TO CONNECT TO THE WEB? TIA

[Ferrit]

This may or may be it but it will give you some info into proxy servers and where they are in the registry. Good luck

[Zonie]

This may or may be it but it will give you some info into proxy servers and where they are in the registry. Good luck

Thanks Ferrit, but, what am I looking for??

[NooNoo]

this should explain it.

[Ferrit]

I thought you wanted to get rid of the proxy server.
So I retrieved a page where you can see in the registry where the keys are for proxy's. As you have said you cannot seem to un check the proxy.

[NooNoo]

Ferrit, ya forgot the link...

[Ferrit]

Oh man
http://forums.whirlpool.net.au/forum...fm/978979.html

[Zonie]

If I am understanding correctly, then, I need to set the vaules back to zero in order to remove the proxy server and clear the proxy overide?

[Zonie]

Further update, I have rset the registry settings, rebooted the PC and looked in the registry to find all the settings are back again. I have followed the link Ferrit supplierd and checked for group policies and found none implemented. I have looked for a batch file and there is none in evidence. I am ata atotal loss as to what is going on. Any more ideas?

[shamus]

What ver. of IE we talking?

[NooNoo]

You have a net nasty zonie... time for a hijackthis log.

[Zonie]

I have resolved the problem. I did use hijackthis but came up with nothing on it, so, I did the next best thing. I wiped it out and reinstalled XP Pro. Hopefully my client will be a little more careful and will not be into something in less then a week like the last time. Thank you for everyone's help.

Side note: I di not get informed by email of the last 2 responses or I would have responded quicker.