laptop touchpad frozen
Results 1 to 11 of 11

Thread: laptop touchpad frozen

  1. #1
    Registered User
    Join Date
    Jul 2008
    Posts
    2

    laptop touchpad frozen

    Hi, i just bought this toshiba A300-13x laptop yesterday and after a windows update my touchpad stopped working, its stuck frozen in the middle of the screen. The synaptic touchpad icon near the clock on the bottom right has disappeared too. This is what ive tried so far:

    Fn F9 to enable/disable touchpad.
    Full restart of the computer
    installed new drivers from the toshiba site.
    restored PC to prior the windows update.

    I'm new to Vista and I dont know what else to do. Also, i noticed there is no "mouse and other pointing devices" section in my device manager, is that new to vista?

    Any help is greatly appreciated

  2. #2
    Registered User t34b4g5's Avatar
    Join Date
    Jul 2008
    Location
    ɐılɐɹʇsnɐ
    Posts
    62
    Quote Originally Posted by zubymaster
    Hi, i just bought this toshiba A300-13x laptop yesterday and after a windows update my touchpad stopped working, its stuck frozen in the middle of the screen. The synaptic touchpad icon near the clock on the bottom right has disappeared too. This is what ive tried so far:

    Fn F9 to enable/disable touchpad.
    Full restart of the computer
    installed new drivers from the toshiba site.
    restored PC to prior the windows update.

    I'm new to Vista and I dont know what else to do. Also, i noticed there is no "mouse and other pointing devices" section in my device manager, is that new to vista?

    Any help is greatly appreciated
    Greetings.

    You seemed have tried a few troubleshooting options, personally if you have just purchased the laptop, then i would take it back to the place of purchase and get it exchanged for another one.

    As it seems to be a fault with the actual machine, just curious though but could the laptop be a refurbished laptop? Or was it brand spanking new?

  3. #3
    Driver Terrier NooNoo's Avatar
    Join Date
    Dec 2000
    Location
    UK
    Posts
    31,824
    If it happened after a windows update, then go to control panel, programs, show windows updates and uninstall the updates you received yesterday, reboot. Does the touchpad work now?

    If so, reinstall each update one at a time until you find the culprit. It would be useful to post the offending update here as well.
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  4. #4
    Registered User
    Join Date
    Jul 2008
    Posts
    2
    Thanks for your quick replys. Ive tried the drivers OMGmissinglink posted but they didnt work. Also tried uninstalling previous windows updates but that seemed to fail. I bought the laptop from where I work......Currys (Sorry) I guess im gonna have to switch it for a different one.

    thanks again

  5. #5
    Driver Terrier NooNoo's Avatar
    Join Date
    Dec 2000
    Location
    UK
    Posts
    31,824
    Yep, sounds like it's broke
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  6. #6
    Driver Terrier NooNoo's Avatar
    Join Date
    Dec 2000
    Location
    UK
    Posts
    31,824
    OMG, s/he said s/he was taking it back to were s/he bought it... Curry's is open Sundays!
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  7. #7
    Driver Terrier NooNoo's Avatar
    Join Date
    Dec 2000
    Location
    UK
    Posts
    31,824
    How is pointing out that the poster was taking the laptop back rude?
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  8. #8
    Registered User blacksheep77's Avatar
    Join Date
    Jul 2008
    Location
    Riverton, Utah USA
    Posts
    16
    Have you checked the msconfig and the startup tab to see if the update stopped the program from starting? Did you go into the registry and turn off the startup software? If you did this would shut down that program also.

Similar Threads

  1. Help with external touchpad on laptop
    By robus in forum Input Device Drivers
    Replies: 1
    Last Post: November 23rd, 2006, 11:08 PM
  2. Will Imaged Drive Fuction On Laptop?
    By Farrar in forum Tech-To-Tech
    Replies: 5
    Last Post: April 14th, 2006, 05:43 AM
  3. Laptop can't connect at home
    By boem25 in forum Networking
    Replies: 6
    Last Post: June 13th, 2005, 08:42 PM
  4. compaq laptop display /inverter
    By navroz in forum Laptops/PDAs/Smartphones
    Replies: 3
    Last Post: October 15th, 2004, 02:12 PM
  5. laptop display
    By navroz in forum Video Adapter/Monitor Drivers
    Replies: 2
    Last Post: October 12th, 2004, 09:08 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •