No Sound. Driver Problems.

**warbinton** · October 20th, 2008, 09:12 PM

Hi there,
Recently installed XP SP3 on my Emachines 420 and noticed there was no sound. I looked in the Device Manager section under the Control Panel and noticed that:

- Realtek AC'97 Audio (This device cannot start - CODE 10)

Also I am receiving yellow question marks at the beside both:

- PCI Simple Communications Controller &
- Video Controller (VGA Compatible)

I am usually quite knowledgable with computers but not on this occasion it seems. Please could anyone give me any pointers and tell me what's needed to get this Sound problem sorted.

Cheers in advance anyone that helps.

Adam.

**NooNoo** · October 21st, 2008, 05:05 AM

Originally Posted by warbinton

Hi there,
Recently installed XP SP3 on my Emachines 420 and noticed there was no sound. I looked in the Device Manager section under the Control Panel and noticed that:

- Realtek AC'97 Audio (This device cannot start - CODE 10)

Also I am receiving yellow question marks at the beside both:

- PCI Simple Communications Controller &
- Video Controller (VGA Compatible)

I am usually quite knowledgable with computers but not on this occasion it seems. Please could anyone give me any pointers and tell me what's needed to get this Sound problem sorted.

Cheers in advance anyone that helps.

Adam.

Welcome to Windrivers Adam

The pci simple communications controller is a modem
The video is your video card
Code 10 on your sound is probably due to not installing the chipset drivers first (but not necessarily)

Emachines have extensive driver downloads, the only problem is that I cannot identify which is yours since the model numbers differ. So here is the support site perhaps you can identify the model with label on the rear.

**warbinton** · October 21st, 2008, 06:08 AM

Hi, Thanks to both of you..OMGmissinglink and NooNoo for your replies.

OMGmissinglink on the Desktop PC in question there is no internet so therefore I cannot get the updates sadly.

NooNoo thanks for the link to that website but that I struggled to find a matching "Emachines E420". I have scoured the internet and downloaded and installed a realtek driver 97 but to no use. It seemed to install fine and then I had to restart machine for it to take effect, computer turned back on but nothing changed. The driver didn't work, hense the [CODE 10.]

Sorry if I ""sound"" like I'm throwing your help back in your faces guys because I am NOT at all, I just getting a tad peesed with this damned driver nonsense.

Is there anything else I could do?

Again guys.......Cheers!

**NooNoo** · October 21st, 2008, 09:38 AM

What does the label say on the back?
What country are you in?

**NooNoo** · October 21st, 2008, 12:03 PM

If you bought this from Currys or Dixons the drivers are here

If you need to know which ones you need, download and install free home edition of everest here

**CCT** · October 21st, 2008, 06:34 PM

This takes care of my November post: please don't delete it Noo Noo;

http://www.e4allupgraders.info/dir1/...erboards.shtml

**NooNoo** · October 22nd, 2008, 05:35 AM

Originally Posted by CCT

This takes care of my November post: please don't delete it Noo Noo;

http://www.e4allupgraders.info/dir1/...erboards.shtml

Why would I delete e4allupgraders link? They are very very good.

**warbinton** · October 22nd, 2008, 11:46 AM

Sorry guys, bit slow on the uptake.

What do you want me to try?

Apologies...

**warbinton** · October 22nd, 2008, 12:16 PM

OMGmissinglink sorry for been such a numpty and thank you for perceveeeeeering with me!

Motherboard:
CPU Type Intel Celeron, 2600 MHz (26 x 100)
Motherboard Name Unknown
Motherboard Chipset Intel Springdale-G i865G
System Memory 246 MB (PC2100 DDR SDRAM)
BIOS Type AMI (05/16/06)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Strange how Motherboard name is classed as "Unknown"?????

Adam

**warbinton** · October 22nd, 2008, 12:47 PM

any ideas from my last post?

Cheers

Adam

**NooNoo** · October 22nd, 2008, 12:58 PM

Did you buy this in the UK from dixons or curry's?

**warbinton** · October 22nd, 2008, 01:06 PM

No this is not from Dixons or Curry's. I am in the UK. It's from another "source" shall we say.

**NooNoo** · October 22nd, 2008, 01:17 PM

OK.... you want to be cagey... which is a pity because
the 420 is here BUT your readout says i865 springdale and not the 845 brookdale.

Which means we don't know who manufactured the board and drivers are going to be try it and see... not what you want.

So if you where the new motherboard was from, it would be a easier to help you if you told us.