XP wants driver when USB device is inserted
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Thread: XP wants driver when USB device is inserted

  1. #1
    Registered User Idontknow's Avatar
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    Unhappy XP wants driver when USB device is inserted

    Hi All,

    I have problems recently with my computers. 2 of them. Both running XP Media Center Edition. Both Updated to SP3. Both can't recognize USD devices. Anything that set up during the initial set up will work. Lately, any USB device that plug in, Windows requests driver installation. USB flash drives, camera, memory card reader...anything. With camera, I installed the camera driver and software and Windows still requests driver. Nothing works. I am thinking that this is a registry problem but don't know how to fix it. It is very odd because the USB ports are working and no issues in the Device Manager.

    Please help me fix the problem before a complete reinstall.

    Many Thanks!


  2. #2
    Driver Terrier NooNoo's Avatar
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    Did you install the chipset drivers for your machine?
    I quite often see this behaviour after a spyware attack - are you sure your machine is clean?
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  3. #3
    Registered User Idontknow's Avatar
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    Hi NooNoo,

    Yes, the chipset drivers are installed. They have been working for about 6 months until a month ago. I put a pen drive in and the computer ask for driver. Then, I tried a memory card reader and the computer ask for driver. However, the printer and the another card reader are working. These 2 were working prior to the problem. Adaware and Norton did catch something. Some were removed and some are still being quarantined.

    If there is any fix, I will appreciate it.

    Thanks in advance.

  4. #4
    Driver Terrier NooNoo's Avatar
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    When did you install SP3, before or after Adaware "did something"?
    Try uninstalling then reboot, then applying SP3 again... it should replace the files. If not try this If that doesn't work, we will have to examine your usb files.
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  5. #5
    Registered User Idontknow's Avatar
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    I forgot when. I think the problem occurred after SP3. There was a scan that caught a few serious problems recently but it was after the problem.

    Could this be a software conflict?

    Thanks!

  6. #6
    Driver Terrier NooNoo's Avatar
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    It's still worth reinstalling sp3 and using the autoplay fix. There is malware which gets into autorun.inf and screws up installation of usb drives.
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  7. #7
    Registered User Idontknow's Avatar
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    Let try that. I will post back late.

    Thanks!

  8. #8
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    Hi, I'm having the exact same problem but on a new installation of XP home.

    So sorry for butting into your thread but please could you also help me too.
    I am pulling my hair out as it is a clients PC and they have all their personal stuff backed up on an external hard drive, that can not be accessed.

  9. #9
    Driver Terrier NooNoo's Avatar
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    What service pack level is the new installation?
    Was the drive properly formatted before installing?
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  10. #10
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    Smile

    Hi, new install, fresh drives formated prperly.
    Win XP service pack 3 installed, all updated installed.

  11. #11
    Driver Terrier NooNoo's Avatar
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    technogeek next stop chipset drivers.
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  12. #12
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    Chipset drivers and BIOS fully up to date.

  13. #13
    Driver Terrier NooNoo's Avatar
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    What version is your usbstor.sys located in windows\system32 - for comparison mine is 5.1.2600.5512

    It sounds like you may have installed something that uses a slightly non standard usb driver and it's taken over...
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  14. #14
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    My usbstor.sys is the same as yours.

    This is driving me nuts now as it was a clean install.
    Maybe I'll have to do a repair install and see if that will work.

  15. #15
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    Wink

    Ok this is my answer... form another friend.

    In the registry (regedit) and making sure 'DevicePath' says '%SystemRoot%\inf under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion.

    Then make sure all files and folders are visible ('show hidden files and folders') and delete C:\WINDOWS\inf\infcache.1 reboot and let XP recreate it.

    I did this and it worked a treat.

    Thank you for your help I will be back another day.

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