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October 26th, 2008, 11:40 AM
#1
Have to reset network adapter local area connection
Using Vista 64, onboard lan.
I reinstalled the driver.
Sometimes after startup I lose the internet connection.
I have to run network diagnostics and have to "reset network adapter local area connection".
This repairs it.
Any idea why this is happening?
Hardware problem or software.
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October 26th, 2008, 12:07 PM
#2
Driver Terrier
it could be anything from malware to a hardware fault
Some system details would be useful - what network card of it's onboard, what motherboard.
Are you connected to a router?
Have you got sp1 loaded?
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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October 26th, 2008, 01:10 PM
#3
The mobo is an Intel DG33SXG2 with the LAN onboard.
Vista 64 sp1
Its connected to a router. I never had this problems with any of the other computers on this router.
I've been running antivirus and spyware.
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October 26th, 2008, 01:19 PM
#4
Driver Terrier
Which Gateway model please?
Last edited by NooNoo; October 26th, 2008 at 01:27 PM.
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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October 26th, 2008, 01:28 PM
#5
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October 26th, 2008, 01:38 PM
#6
Driver Terrier
download from here the chipset driver and install it. Reboot and download the lan driver and install it. Then check in device manager that the computer is not allowed to turn off the lan to save power.
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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October 26th, 2008, 01:55 PM
#7
Device manager did have the box checked to save power on the lan.
Could that cause it to shut down the lan on startup?
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October 26th, 2008, 01:58 PM
#8
Driver Terrier
yes, it might not wake the lan up properly
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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October 26th, 2008, 03:44 PM
#9
If I uncheck the power saving box its worse.
When it does have a problem, which it does get more frequently, network diagnostics cant diagnose the problem at all. I have to set it back to checked.
I haven't tried reinstalling the chipset drivers yet, but I have reinstalled the net work driver before.
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October 26th, 2008, 03:46 PM
#10
Driver Terrier
you need to do the chipset drivers then the network driver afterwards
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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October 26th, 2008, 05:56 PM
#11
I installed the chipset drivers and the network driver.
Same problems.
I also noticed that when that checkbox is unchecked and I use sleep to power down the computer it always loses the network connection when it wakes, and network diagnostics cant repair it.
The box has to be left checked.
Do you think its a hardware problem or can I check anything else?
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October 27th, 2008, 04:11 AM
#12
Driver Terrier
Right, you don't mean on start up at all do you? You mean you send the machine to sleep and the network connection doesn't wake up properly after sleeping.
That's a different problem altogether!! There is a recent bios update at Gateway, but it doesn't say what it fixes, but there is a good chance it will help.
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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October 28th, 2008, 05:55 PM
#13
There are two different ways the problem shows up.
On an actual shut down / startup it sometimes loses the network adapter and network diagnostics fixes it.
When the power managment for the lan is unchecked and it is put to sleep it never restarts the network adapter. Network diagnostics can't diagnose the problem so I have to set it back to checked and restart.
It has the latest bios.
Power management was already set to never turn off the computer.
Where to I find the settings S1, S2 S3...?
Under lan the only choices are enable or disable.
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October 28th, 2008, 06:07 PM
#14
Driver Terrier
S1 S2 and S3 are sleep states and are set in the bios but there is a windows tool to set them as well here yes I know it says for media center, but it works just fine with vista.
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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October 28th, 2008, 08:32 PM
#15
ACPI suspend state was set to S3.
I tried it with S1 ( the only other choice ).
Same problems.
I also noticed that S1 does not turn off the fans in sleep mode.
S3 does turn off the fans.
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