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November 25th, 2008, 04:56 AM
#1
Sony vaio PCG-Z1XGP NO SOUND!
OK, So this is the third support forum i have posted to since trying to fix my loss of sound on my sony vaio pcg-z1xgp. The sound was working fine until I reinstalled windows xp sp3, please help i have had this problem for months. Thanks
Here is my everest report.
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Motherboard:
CPU Type Mobile Intel Pentium M, 1687 MHz (17 x 99)
Motherboard Name Sony Corporation PCG-Z1XGP(I)
Motherboard Chipset Intel Odem i855PM
System Memory 512 MB (DDR SDRAM)
BIOS Type Phoenix (11/21/03)
Display:
Video Adapter ATI Mobility Radeon (Omega 3.8.442) (16 MB)
Video Adapter ATI Mobility Radeon (Omega 3.8.442) (16 MB)
3D Accelerator ATI Mobility Radeon (M6)
Multimedia:
Audio Adapter Intel 82801DBM ICH4-M - AC'97 Audio Controller [B-1]
Storage:
IDE Controller Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Disk Drive TOSHIBA MK6021GAS (60 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive MAT****A UJ-812 (DVD-RW:2x/2x, DVD-RAM:2x, DVD-ROM:8x, CD:16x/8x/24x DVD-RW/DVD-RAM)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 57223 MB (47750 MB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse
Network:
Network Adapter Intel(R) PRO/Wireless LAN 2100 3B Mini PCI Adapter (192.168.1.64)
Modem CXT AC-Link Modem for Intel
Peripherals:
Printer HP PSC 750
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB2 Controller Intel 82801DBM ICH4-M - Enhanced USB2 Controller [B-1]
USB Device USB Mass Storage Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
[ BIOS ]
BIOS Properties:
Vendor Phoenix Technologies LTD
Version R0091G0
Release Date 11/21/2003
Size 1024 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS, Smart Battery
Supported Standards DMI, ACPI, ESCD, PnP
Expansion Capabilities PCI, AGP, PCMCIA, USB
[ System ]
System Properties:
Manufacturer Sony Corporation
Product PCG-Z1XGP(I)
Version 01
Serial Number 28167570-7105796
Universal Unique ID ECFE6C20-4B6511C6-84C10800-46C93273
Wake-Up Type Power Switch
[ Processors / Intel(R) Pentium(R) M processor 1700MHz ]
Cache Properties:
Status Disabled
Associativity 4-way Set-Associative
Maximum Size 0 KB
Installed Size 0 KB
Supported SRAM Type Asynchronous, Burst, Pipeline Burst
Current SRAM Type Burst
Error Correction None
Socket Designation L3 Cache
[ System Slots / PCCARD1 ]
System Slot Properties:
Slot Designation PCCARD1
Type PC Card (PCMCIA)
Usage Empty
Data Bus Width 32-bit
[ Overclock ]
CPU Properties:
CPU Type Mobile Intel Pentium M
CPU Alias Banias
CPU Stepping B1
Engineering Sample No
CPUID CPU Name Intel(R) Pentium(R) M processor 1700MHz
CPUID Revision 00000695h
Core Voltage 1.484 V
CPU Speed:
CPU Clock 1686.85 MHz (original: 1700 MHz)
CPU Multiplier 17.0x
CPU FSB 99.23 MHz (original: 100 MHz)
Memory Bus 132.30 MHz
CPU Cache:
L1 Code Cache 32 KB
L1 Data Cache 32 KB
L2 Cache 1 MB (On-Die, ATC, Full-Speed)
Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name Sony Corporation PCG-Z1XGP(I)
Chipset Properties:
Motherboard Chipset Intel Odem i855PM
Memory Timings 2.5-3-3-6 (CL-RCD-RP-RAS)
BIOS Properties:
System BIOS Date 11/21/03
Video BIOS Date 03/01/21
DMI BIOS Version R0091G0
Graphics Processor Properties:
Video Adapter ATI Mobility Radeon (M6)
GPU Code Name M6 (AGP 4x 1002 / 4C59, Rev 00)
GPU Clock 166 MHz (original: 166 MHz)
Memory Clock 166 MHz (original: 166 MHz)
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November 25th, 2008, 06:01 AM
#2
Driver Terrier
Welcome to Windrivers slyman82
If you have already posted at other forums, then there is little point in repeating what has been previously said, since that will just frustrate you. If you provide links to the posts you made, one of us can review them and make further (perhaps more useful) suggestions.
Are you using the drivers supplied by Sony?
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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November 26th, 2008, 04:56 AM
#3
hello, I have not recieved much response in the other forums, so i am trying to get a helpful comment here, I can not find what i need regarding this issue. thanks
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November 26th, 2008, 05:50 AM
#4
Driver Terrier
Well you signed up with the same user name elsewhere and there is quite alot of useful information about what you have already tried. The one thing you have not tried is the driver from Sony.
Sony's website support is something of a mess and links are dead since they have rearranged who does what. You should also know that VGN-Z1 and PCG-Z1 are the same. Here is your audio driver
If the page doesn't load for you go here and scroll down to "2008 Summer Series" and then scroll further to VGN-Z1, then choose between downloading all your drivers
Windows XP Downgrade Drivers and Applications for VGN-Z1 Series(Zip File)
Or the individual drivers
Windows XP Downgrade Drivers and Applications for VGN-Z1 Series (Individual drivers)
Accept the agreement and proceed...
I would then use this form to explain to Sony that their site navigation sucks big time.
In the UK, we have a nice little application that scans the system then loads the correct page.... much easier.
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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November 28th, 2008, 06:51 AM
#5
Downloaded the audio driver from the link you gave me but I get the message THIS UPGRADE IS NOT INTENDED FOR USE WITH YOUR COMPUTER MODEL,
HELP!
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November 28th, 2008, 08:05 AM
#6
Driver Terrier
Then either you have given me the wrong model number, or you are not using the original installation CD... which is it?
I know you have everest, so please post the full everest report. Thanks
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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