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December 13th, 2008, 04:19 AM
#1
Registered User
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December 13th, 2008, 06:12 AM
#2
Driver Terrier
OK need to check a couple of things -
Is it just this one guest and the other guests can connect fine?
Is the chinese xp and the vista on the same machine?
Is the vista machine network set to public or private?
Have you disabled the student's firewall for testing purposes?
Is the vista machine pulling an IP starting 192.168.0.x?
And on a side note, have you spoken with Antemedia about the IE6/IE7 problem? With IE8 on the way, it is important that this get resolved.
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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December 13th, 2008, 11:41 AM
#3
Registered User
Hi Noo Noo
Originally Posted by NooNoo
OK need to check a couple of things -
Is it just this one guest and the other guests can connect fine?
Yes
Originally Posted by NooNoo
Is the chinese xp and the vista on the same machine?
No Just a trick of fate that both machines belong to the same person.
Originally Posted by NooNoo
Is the vista machine network set to public or private?
First it was private and now it is public.
Which is correct?
Originally Posted by NooNoo
Have you disabled the student's firewall for testing purposes?
Yes we have tried it down as well as up.
Originally Posted by NooNoo
Is the vista machine pulling an IP starting 192.168.0.x?
The vista machine has an ip 192.168.0.x and is visible on Bandwidth Manager on the ICS Gateway. I was able to give the Vista an account.
Originally Posted by NooNoo
And on a side note, have you spoken with Antemedia about the IE6/IE7 problem? With IE8 on the way, it is important that this get resolved.
I sent them a note and I haven't heard back from them.
The Vista machine seems to have duplicated the wireless connection for some reason. As far as I know it used to only say Satelite for the wireless connection now it says Satelite 2 and Satelite 3. The diagnostics on the Vista points to more than one active connection and says to disable all but the one being used. When we tried some form of disabling one the other one either disappeared or it disabled as well. We have had a couple of different reactions.
If I knew how to remove old settings and entries this might resolve the issue. Apparently he downloaded a whole crap load of updates the night before. He said he connected after the updates but hasn't been able since I installed the ICS Gateway. I had to change the ip of his access point. Everything else stayed the same. Gateway is 192.168.0.1 the DHCP server went to 192.168.0.2 and I moved Satelite from 192.168.0.2 to 192.168.0.6. I am thinking I might have to change it back in order to fix it.(Should I be concerned with putting the complete address of my intranet items in an open forum?)
The signal from the Vista makes it to the ICS Gateway. He even gets a Icon for the Upnp ICS Gateway on his machine. It just isn't going through to the internet. If we do get a connection, to the internet. showing on his machine it is only for a few seconds. Do I need to open something up in the Gateway. I am always so leary of creating a hole in the firewall.
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December 13th, 2008, 01:03 PM
#4
Driver Terrier
Originally Posted by Smokin Joe
Yes
OK so it's his setup
Originally Posted by Smokin Joe
No Just a trick of fate that both machines belong to the same person.
First it was private and now it is public.
Which is correct?
Private
Originally Posted by Smokin Joe
Yes we have tried it down as well as up.
The vista machine has an ip 192.168.0.x and is visible on Bandwidth Manager on the ICS Gateway. I was able to give the Vista an account.
So it is working, it's just he can't see it... so with luck changing it to private and reboot should fix it.
Originally Posted by Smokin Joe
I sent them a note and I haven't heard back from them.
Keep nagging them - you paid for the software, you expect it to work with the latest browsers!!
Originally Posted by Smokin Joe
The Vista machine seems to have duplicated the wireless connection for some reason. As far as I know it used to only say Satelite for the wireless connection now it says Satelite 2 and Satelite 3. The diagnostics on the Vista points to more than one active connection and says to disable all but the one being used. When we tried some form of disabling one the other one either disappeared or it disabled as well. We have had a couple of different reactions.
Vista runs both IPv4 and IPv6 so you would see two connections - in the vista menu, click all programs, accessories and right click on cmd and run as administrator, then type in the box IPCONFIG /ALL
Post the result (to copy, right click, select mark, highlight everything and then hit enter, then right click paste into notepad or whatever).
Originally Posted by Smokin Joe
If I knew how to remove old settings and entries this might resolve the issue. Apparently he downloaded a whole crap load of updates the night before. He said he connected after the updates but hasn't been able since I installed the ICS Gateway. I had to change the ip of his access point. Everything else stayed the same. Gateway is 192.168.0.1 the DHCP server went to 192.168.0.2 and I moved Satelite from 192.168.0.2 to 192.168.0.6. I am thinking I might have to change it back in order to fix it.(Should I be concerned with putting the complete address of my intranet items in an open forum?)
Private IPs 192.168.x.x are not a security concern as such... everyone uses them - it's knowing the public IP from your isp and the private IP addresses that may be a problem... hence firewalls.
Originally Posted by Smokin Joe
The signal from the Vista makes it to the ICS Gateway. He even gets a Icon for the Upnp ICS Gateway on his machine. It just isn't going through to the internet. If we do get a connection, to the internet. showing on his machine it is only for a few seconds. Do I need to open something up in the Gateway. I am always so leary of creating a hole in the firewall.
For the purposes of troubleshooting, get it working without firewalls... then put the firewalls back and see what happens.
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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December 13th, 2008, 05:11 PM
#5
Registered User
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December 13th, 2008, 05:55 PM
#6
Registered User
Probably not relevant and I know this is just going to sound STUPID but I was wondering if the fact both of his computers are running a unicode of mixed languages would have any problems with ICS's firewall and do I have to make a settings change.
I haven't changed anything, that I am aware of, from the default settings for the advanced tab of firewall settings in the ICS Gateway.
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December 13th, 2008, 07:00 PM
#7
Driver Terrier
No the mix of languages has nothing to do with it.
This concerns me
Default Gateway . . . . . . . . . : 192.168.0.1
192.168.0.10
DHCP Server . . . . . . . . . . . : 192.168.0.10
You have managed to introduce two gateways and the dhcp server is on .10 and you said it was .02 so something is amiss in the settings
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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December 13th, 2008, 07:07 PM
#8
Registered User
I did mention that I had changed Satelite back to original which was .02 and I moved the DHCP server to .10
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December 13th, 2008, 07:09 PM
#9
Driver Terrier
So what is doing the actual dhcp serving? Have you removed .10 from the pool of addresses?
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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December 13th, 2008, 07:09 PM
#10
Registered User
I guess I didn't mention the local but I did say I had reset Satelite
Sorry for not detailing that.
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December 13th, 2008, 07:11 PM
#11
Registered User
Dhcp addressing takes place between .11 & .19
All static access points have address's listed from .2 to .5 and the gateway is at .1
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December 13th, 2008, 07:30 PM
#12
Driver Terrier
and what is doing the dhcp serving?
How did the other guest machines react when you changed the settings?
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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December 13th, 2008, 07:43 PM
#13
Registered User
Never, ever approach a computer saying or even thinking "I will just do this quickly.
Originally Posted by NooNoo
So what is doing the actual dhcp serving? Have you removed .10 from the pool of addresses?
The original gateway router on address .1 has had it address changed from .2 and then later to .10. There is no cable going into the wan port and it has become the DHCP server it is a DI-624. The wan settings are set to static because I can't see any other way to disable the Nat.
Static settings on all access points (including the DHCP server)
(Access points are Routers with DHCP disabled) and static address's
are
192.168.0.2-10
255.255.255.0
isp gateway 192.168.0.1
Pri DNS 192.168.0.1
sec DNS 0.0.0.0
MTU 1500
Should the sec DNS list the DHCP Server address? .10
I think I will have to reconfigure back to the old way before the day is over and disconnect the ICS if I can't get it to work because it puts allot of stress on me and this poor guy.
The guests have all been great but he has been here the longest and he just lives on the internet.
I do appreciate all the effort you have put in and I do Thank you for your time.
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December 13th, 2008, 07:45 PM
#14
Registered User
Originally Posted by NooNoo
and what is doing the dhcp serving?
How did the other guest machines react when you changed the settings?
I just started to see some problems on the other computers trying to stay connected now that I have been trying to fix his
Last edited by Smokin Joe; December 13th, 2008 at 07:52 PM.
Reason: So it wouldn't be taken out of context by others viewing
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December 13th, 2008, 08:16 PM
#15
Registered User
Gateway "Does the Name have more Meaning than I realise"
Originally Posted by NooNoo
No the mix of languages has nothing to do with it.
This concerns me
Default Gateway . . . . . . . . . : 192.168.0.1
192.168.0.10
DHCP Server . . . . . . . . . . . : 192.168.0.10
You have managed to introduce two gateways and the dhcp server is on .10 and you said it was .02 so something is amiss in the settings
Could the NAME OF THE DHCP be causing problems?
The Wireless Name is still called Gateway and it is now the DHCP server.
192.168.0.10
Could the Name of the device cause a problem for VIsta?
I will change the Name to DHCP server just for the heck of it.
I will let you know if there is any change.
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