No sound on my desktop!!! Help!!!!!

[Pwnxor]

Hi All i'm new to the forums i am having a major problem with the sound on my computer, i have been reading other posts to see if it may help but as it stands nothing really works, the computer was built by by a computer technician couple yrs ago but the problem is i just recently formatted my desktop computer with a windows xp CD and now there is no sound. in the device manager there is a yellow question mark next to "multimedia audio controller" and it says "The drivers for this device are not installed. (Code 28)". i have tried windows update and still no success, i have downloaded everest and another software called belarc advisor here is the report from both:

BELARC ADVISOR :

Operating System System Model
Windows XP Media Center Edition Service Pack 3 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6769
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 03/04/2003
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
120.42 Gigabytes Hard Drive Free Space

MITSUMI CR-487ETE [CD-ROM drive]
XC8014V KMU735L SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR STM3160215A [Hard drive] (160.04 GB) -- drive 0, s/n 9RA8794X, rev 3.AAD, SMART Status: Healthy 224 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 125.83 GB 86.29 GB free
d: (NTFS on drive 0) 34.20 GB 34.13 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
MR. Mayne 1/29/2009 7:48:44 AM (admin)
local system accounts
Administrator never (admin)
Guest never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Brother MFC-240C USB Printer on USB001
Brother PC-FAX v.2 on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
PaperPort Color Printer Driver on BIPORT
PaperPort Mono Printer Driver on BIPORT
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
SCSI/RAID Host Controller
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller MPU-401 Compatible MIDI Device
Standard Game Port
Unimodem Half-Duplex Audio Device
Communications Other Devices
Intel(R) 537 Modem


SiS 900-Based PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.135 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:0C:76:01:49:5A

Networking Dns Servers: 10.0.0.138
192.168.1.254
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)



EVEREST:

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer HOME-25899642EA
Generator MR. Mayne
Operating System Microsoft Windows XP Media Center Edition 5.1.2600 (WinXP Retail)
Date 2009-01-29
Time 11:21


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HOME-25899642EA
User Name MR. Mayne

Motherboard:
CPU Type Intel Celeron, 2000 MHz (20 x 100)
Motherboard Name MSI 651M Combo (MS-6769) (3 PCI, 1 AGP, 2 SDR DIMM, 2 DDR DIMM, Audio, Video)
Motherboard Chipset SiS 651
System Memory 224 MB (PC2700 DDR SDRAM)
BIOS Type Award (03/04/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter SiS 315 Integrated
3D Accelerator SiS 315 Integrated

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
SCSI/RAID Controller SCSI/RAID Host Controller
Floppy Drive Floppy disk drive
Disk Drive MAXTOR STM3160215A (149 GB, IDE)
Optical Drive MITSUMI CR-487ETE (52x/24x/52x CD-RW)
Optical Drive XC8014V KMU735L SCSI CdRom Device
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 120001 MB (82310 MB free)
D: (NTFS) 32616 MB (32550 MB free)
Total Size 149.0 GB (112.2 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (192.168.1.135)
Modem Intel(R) 537 Modem

Peripherals:
Printer Brother MFC-240C USB Printer
Printer Brother PC-FAX v.2
Printer Microsoft Office Document Image Writer
Printer PaperPort Black & White Image
Printer PaperPort Color Image
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller


--------[ DMI ]---------------------------------------------------------------------------------------------------------

[ BIOS ]

BIOS Properties:
Vendor Phoenix Technologies, LTD
Version 6.00 PG
Release Date 03/04/2003
Size 256 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities ISA, PCI, AGP, USB

[ System ]

System Properties:
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer MICRO-STAR INTERNATIONAL CO., LTD
Product MS-6769

[ Chassis ]

Chassis Properties:
Chassis Type Desktop Case



hope this can be of help...

[NooNoo]

Welcome to Windrivers Pwnxor

here is your sound driver click the link scroll down the page till you come to Realtek ALC Series AC97 Driver and down load it to a folder you can find. Then double click the file and follow the wizard to install it.

[Pwnxor]

DUDE you arethe COOLEST!!!!! tnx a million!!!!!

[DonJ]

That DUDE is a gal. But I'm sure she appreciates your thanx just the same.

And yes, she's the COOLEST!

[NooNoo]

Your Welcome

[Pwnxor]

LMAO my bad.. i totally did not mean to offend, and another problem i am having now is that i am not able to hear any sound on youtube and any other site for that matter and applications such as messenger and skype are still without sound but i can play my music in itunes perfectly >_>.. this is also a bit off topic but i am also having a problem with my video controller (VGA compatible) , i get the same error that i got with the sound driver [The drivers for this device are not installed. (Code 28)] could you help with this also? and do you think that this is the reason i am not able to hear sound on messenger and such?

[NooNoo]

No offense taken, for some reason people feel duty bound to point out that I am female... it doesn't worry me.. in fact I prefer if people appreciate the fix rather than the gender

As for your vga problem, go back to the link, the vga drivers are there but install the System Drivers first! Reboot then do the vga drivers.

On the sound thing, usually if one thing works, it all works.. just a matter of settings. You might want to reinstall directX

[Pwnxor]

i keep getting this error message when i try to install the vga drivers ... "the system cannot detect the device, please confirm that the device is configured properly and then restart the setup program"

wow this is annoying >_>... and still no sound on youtube and such after re-installing directx 10.. >_<

and now i see an SM BUS controller with the question mark in device manager T_T.. i need a new computer .. lol

[NooNoo]

Did you install the system drivers first?

[Pwnxor]

Did you install the system drivers first?

yes i did, there are two system drivers on the site and i downloaded both but the one that says "SiS® 650/650GL/651/661FX/740/761GX/67x System Drivers" tells me that it is either damaged or in an unknown format when i try to extract it.. the other file "SiS System Drivers (650/651)" installs and runs perfectly..


i have finally got the sound working on youtube and such ..woot!! i had to set the default sound option.. but still no luck with the vga... >_>

[NooNoo]

The system drivers should have installed the smbus device. Try opening that and updating the driver and allow windows to install it automatically. Did you redownload the corrupt one and try again?

[CCT]

The '650/651' is the OLD 2006 chipset. The other is the NEWER one. Don't bother with the 2006 version.

[Pwnxor]

The system drivers should have installed the smbus device. Try opening that and updating the driver and allow windows to install it automatically. Did you redownload the corrupt one and try again?

yea i did thats what i did and then i installed it but still no success >_>

[NooNoo]

There are two versions of your motherboard try the drivers on the other version here

[Pwnxor]

still no luck with the vga.. tnx for the help tho.. but i think i give up for now atleast lol.