Internet Explorer Takes 10 Minutes to Load

[Farrar]

My dad’s Dell PC running XP Home SP2 takes 5-10 minutes to load Internet Explorer 6. Here is what I have tried already with no luck:

• I upgraded to IE 7. The upgrade went OK BUT I received a message that program updates to IE 7 could not be installed.
• I attempted to apply SP3 BUT after it downloaded and got about 80% through the install, a message popped up saying, “Access Denied”. “SP3 will now uninstall and Windows may not work properly.”
• I ran CCleaner, AVG Antivirus, and Malwarebytes. CCleaner removed about 1.2 Gb of temp files, etc. and found 304 registry issues which I had it repair. No luck.
• I did 2 System Restores going back 1 day before the problem the 1st time and 2 weeks earlier the 2nd time. No luck.


Added 1 hour later:

Tried a KB Article fix to correct issues stopping the SP3 install by running this command:

cd /d "%ProgramFiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

I'll post back if this worked.


A few hours later.....

The KB Article fix did not work as "Access Denied" still pops up while trying to install SP3.
I DID upgrade to IE 8 but that did not work either.

Help......
Any ideas what else I can do to solve this?

Thanks,

Jeff

[Niclo Iste]

Just a thought but have you done any hardware tests? Possibly bad ram, hard drive, or something else.

[Farrar]

Just a thought but have you done any hardware tests? Possibly bad ram, hard drive, or something else.

I never considered that as every thing else works fine. I am connected remotely now trying to solve the problem. IE 8 DOES load, just after a long wait of 5-10 minutes. Excel, PowerPoint, Word, etc. all work correctly and quickly.

Thanks for the help,

Jeff

[Niclo Iste]

Hmm seeing that you're remoted into the PC, another thing you could try is if you can get into the PC remotely while it's in safe mode. Some nasties stealth from scanners in normal mode.

[Draggar]

I have the same issue but it only happened AFTER I installed FF and set that as the default browser.

[Farrar]

I solved the problem. I uninstalled:

All web toolbars
Google Chrome and
Spy Bot

I'm not sure which one solved the issue but at least it is fixed.

Thanks for all the ideas,

Jeff

[Niclo Iste]

I forgot about that. Toolbars can corrupt on their updates. By the way toolbars update on their own behind the scenes. Once a toolbar corrupts it will wreak havok on internet explorer. I haven't had to fix that type of issue in two years but that's most likely the culprit.