BT Braodband Desktop Help will not open

[Milly1707]

in either IE8 or Firefox to allow me download the critical update for Vista. Starts to load with PLEASE WAIT and a blue circle in the middle of the screen with a small yellow error triangle in the bottom left hand corner of the page.

Can anyone help me???

[Ferrit]

Have you called tech support for BT? To make sure your online?
Have you rebooted?
Is there a router involved?
You have checked all the cables to be sure not have become disconnected?

[Milly1707]

I am definitely online and have no problems accessing any other sites etc.... I have disconnected and reconnected everything.

When I start the laptop up a little blue prompt box loads asking if i wish to doenload the critical update for Windows Vista, I click on update and it opens an IE8 browser window, this starts finding the page with PLEASE WAIT and a blue moving circle in teh middle of the screen. The status in teh far left coner of the screen then clicks over to DONE but with a yellow error triangle next to it and the screen sticks on PLEASE WAIT! I cant get any further than that.

I have tried copying the address into Firefox and Safari but it wont load at all.

[Ferrit]

Windows update does not work in FF or Safari to start.
Have you made sure your date/time is correct?
Have you scanned with antivirus? What antivirus?
Have you scanned with antimalware? Which one?

[debora.ribes]

Thanx for putting up the question
It is not permitted to post advertising. If it happens again you'll be banned. Moderator.

[Ferrit]

?

[Niclo Iste]

From the looks of it they're using their sig to link products they're selling.

[geoscomp]

Sorta makes you wonder who would buy patient charting software from someone that spams forums to advertise, huh?

[Platypus]

Doesn't make you think it would be a good product, does it?